As the fall term gets underway, remember that there is a variety of support available to you. Whether听you鈥檙e听teaching online, face-to-face or听HyFlex,听TLS is听here听to help.
On-Campus Classroom Support听听
If you are teaching face-to-face courses this fall and require听immediate assistance in your classroom, call the help desk at 613-520-3815. Support is available Monday-Thursday from 8 a.m. 鈥� 9 p.m. and Friday from 8 a.m. 鈥撎�5听p.m.听听
For more information to help you get started in your classroom,听visit听our听Learning Spaces page.听
Educational Technology Support听听
Submit a ticket for听,听听and听听support听through听our new听听Support is available听Monday 鈥� Thursday from 8 a.m. 鈥� 9 p.m., Friday from 8 a.m. 鈥� 4:30 p.m. and weekends in September from 11 a.m. 鈥� 3 p.m.听
For more information and resources, visit听our听Educational Technology page.听听
Equipment Loans听
Equipment loans are available to help you and your teaching assistants develop and teach courses. Types of equipment available for loan include tablets, document cameras and听WiFi听hotspots. Lapel mic stems are also available now for instructors teaching on campus. If you are teaching this fall and would like to borrow equipment for yourself or your TA,鈥�submit your request here.听
On-Campus Recording听
If you’re interested in recording content or entire lectures in one of our studio classrooms, on-campus recording is available.听Fill out our request form听and we’ll get in touch with you to set it up.听
Online and听HyFlex听Resources听
Our听Teaching Online and HyFlex听page has various resources to help you design and deliver your course, work with your听TAs,听support听your students, and more.听听
We continue to offer a听variety of workshops听and are always available听for听a听one-on-one consultation.听For听complete听details regarding our hours of operation, response time, and service delivery modality (onsite versus remote), please review听our听table on fall 2021 service standards.听听