ÐÓ°ÉÔ­´´

Anti Virus Protection (2)

• Campus Anti-virus Protection
• How to enable Microsoft Defender

View all 2

Banner (1)

• Banner Access

View all 1

Browsers (2)

• Clear Browser Cache
• Enabling Cookies in Your Browser

View all 2

ÐÓ°ÉÔ­´´ 360 (1)

• ÐÓ°ÉÔ­´´ 360

View all 1

Device Updates (4)

• Windows 11 Upgrade Information
• Updating Android
• Updating Computers and Devices
• Updating Android on a Samsung Mobile Device

View all 4

Email - Staff/Faculty (16)

• Accessing a Shared Mailbox in “New” Outlook 365 – Windows
• Junk & Quarantined Email Settings
• Email at ÐÓ°ÉÔ­´´ U
• Get Microsoft Office for Staff/Faculty
• Set Up Email in Windows Outlook

View all 16

Email - Students (7)

• Email at ÐÓ°ÉÔ­´´ U
• Get Microsoft Office for Students
• Set Up Email in Windows Outlook
• Configure your Mobile Phone
• Set up Email in Mac Mail

View all 7

Ethernet or Wifi (MAC) Address (1)

• How to find your MAC address

View all 1

Firewall (1)

• Firewall Change Request

View all 1

Jira Service Desk Customer Portal (4)

• Logging Onto Jira Customer Portal
• How to Start a Chat in Jira Customer Portal
• Review or Modify Open Requests in the Jira Service Desk Portal
• Submitting a Request Using the Jira Service Desk Portal

View all 4

LinkedIn Learning (1)

• LinkedIn Learning Support – Ended Sep 2023

View all 1

Lyris Lists (6)

• ÐÓ°ÉÔ­´´ University’s Lyris Listserv Overview
• Campaign Monitor
• Create New Mailing (Lyris Web-Interface)
• Modify a Lyris List

View all 6

M365 (Microsoft Office) (8)

• Microsoft M365 Licensing at ÐÓ°ÉÔ­´´
• Get Microsoft Office for Students
• Get Microsoft Office for Staff/Faculty
• Office Add-ins for Microsoft 365 Apps
• Switching from the installed version of M365 Office to the cloud-based version

View all 8

Mac (8)

• Connect a Network Printer in Your Department
• Remote Access
• VPN for MacOS
• Remote Desktop – Connect from a MAC
• Set Up Email Outlook for Mac

View all 8

Microsoft MFA (11)

• Student MFA Enrolment
• Setting up Microsoft MFA for Alumni and Retired Faculty
• Students: How to Use Microsoft MFA
• ÐÓ°ÉÔ­´´ Microsoft MFA
• How Reduce the Frequency of Authentication Requests

View all 11

MyÐÓ°ÉÔ­´´One (7)

• Staff MC1 Password Reset
• MC1 Accounts and Passwords
• Reset your Password
• Set Up Your Account
• Request a Computing Account

View all 7

Network Drives (2)

View all 2

Networking (1)

• Firewall Change Request

View all 1

OneDrive (2)

• OneDrive – How Can You Check Your Current Storage Usage?
• OneDrive for Business

View all 2

Operating Model (1)

View all 1

Phones (4)

• Forward your Extension
• Voicemail
• Make a Conference Call
• Use the Automated Attendant

View all 4

Printing (2)

• Connect a Network Printer in Your Department
• CU On the Go Printing

View all 2

Remote Desktop (3)

• Remote Desktop – Connect from a MAC
• Connect from a PC

View all 3

Security (3)

• ÐÓ°ÉÔ­´´ Microsoft MFA
• Report Phishing
• Firewall Change Request

View all 3

Software Installs (1)

• Software Center

View all 1

VPN (8)

• VPN Access for Students
• VPN for MacOS
• VPN for Windows 10/11
• VPN for Linux
• VPN for iOS – iPad

View all 8

Windows (3)

• Windows 11 Upgrade Information
• Manually Check and Install Windows Updates

View all 3

Windows 10 (5)

• Windows 10
• Manually Check and Install Windows Updates
• Set your Default Browser
• Set Adobe as Default PDF Reader
• Create a Desktop Shortcut

View all 5

Wireless (2)

• Set up Wireless on your Mobile Device
• Set Up Wireless on your Computer

View all 2