1. To set up email forwarding
2. To set up email rules

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To set up email forwarding

Staff and Students can setup email forwarding on their 杏吧原创 email address via webmail.

Staff sign into using your MC1 account and password.

Students sign into using your cmail address

1. At the top of the page, select Settings> View all Outlook settings.
2. Select Mail > Forwarding.
3. Do one of the following:
   • To turn on forwarding, select Start forwarding, enter the forwarding email address and select Save.

     Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.

   • To turn off forwarding, select Stop forwarding and select Save.

To set up email rules

1. Sign in to webmail (see above for URL)
2. Select Settings . > View all outlook settings
3. Select Mail on the left, then Rules in the middle menu
4. Select Add  under Inbox rules.
5. Type a name for the inbox rule in the Name box and then select a condition and action from their respective drop-down lists.You can add additional conditions or actions by selecting Add condition or Add action.
6. Add exceptions to the inbox rule by selecting Add exception and then choosing one from the Add exception menu.
7. By default, the Stop processing more rules option is turned on. With this option on, when a message arrives in your inbox that meets the criteria for more than one rule, only the first rule will be applied. If you don’t select this check box, all inbox rules that a message meets the criteria for will be applied.

1. Report Phishing
   1. How to use the button:
   2. When to use the Report Phishing button
2. Additional Information
   1. What is phishing:
   2. How to spot a phishing attack:
   3. Common warning signs for phishing:
   4. Links

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Report Phishing

The Report Phishing button is a Microsoft Outlook Add-in that makes it easy for users to report suspected phishing emails directly to Microsoft and the ITS Security team. The Report phishing button is available in the Outlook desktop app’s ribbon bar and Outlook on the web.

How to use the button:

1. Select the phishing email
2. Click the Report Phishing button
3. A pop-up will appear asking if you want to report the phishing email. Select Report or Don’t Report.

Regardless of your selection, the email will be deleted from the inbox and moved to the Deleted Items folder.
If you report an email in error, you can retrieve the email from your Deleted Items folder.
Note: The button will appear in a different location in the Outlook desktop app versus Outlook on the web.

Phishing button – desktop application:

The phishing button will appear in the main menu at the top right as shown below.

Phishing button – Outlook on the web (browser window):

The phishing button will appear at the top right of an opened email as shown below.  If you don’t see it, click the “More actions” menu (…)

When to use the Report Phishing button

Click the Report Phishing button anytime you believe you have received a phishing email or any potentially dangerous email. Any messages you report using the Report Phishing button will be automatically deleted from your Inbox and moved to the Deleted Items folder. The emails you report will also be forwarded to the ITS Security team to help identify phishing campaigns and to Microsoft’s cloud-based detection engine to improve filtering for others. 

Note: This button should only be used to mark emails with malicious intent. Other nuisance emails, such as spam or marketing emails, should be flagged using the “Junk Email” feature.

When in doubt, please contact the ITS Service Desk for assistance.

Additional Information

What is phishing:

Emails, text messages or phone calls that attempt to trick the recipient into providing information or taking an action. Pause and think before responding or taking action. The attackers are after your passwords, financial info, identity, or money. The reason behind falling for these scams are urgency, desire to please, greed, curiosity, complacency, fear and that is why 1 out of 10 attempts is successful.

How to spot a phishing attack:

Attackers might send emails, text messages, use phone calls, or post messages online in a phishing attack. They might include malware on the website or in an attachment, trying to take over your computer. They can also make fake websites that can ask you to log in, trying to steal your username and password. Hover over the link to see if it is the correct link. Only open attachments that you are expecting and check the file extension (Avoid EXE, COM and VBS).

Common warning signs for phishing:

• If an email appears to come from someone at the University, but has an [External Email] tag, it may be a phishing message. Be extra careful on mobile devices where it may not show the email address.
• The subject line is in ALL CAPS.
• If an email appears to be sent to a long list of people and not just to you.
• If the email uses a generic greeting, or uses your email address in the greeting. e.g. Dear user, or Dear abc@carleton.ca
• The message asks you to send money, Bitcoin, gift cards, checks, etc.
• Asks you for your password or directs you to a website asking for your password (or personal information).
• There is a call for immediate action – “download this now”, “confirm your email identity now” or “click on the link below”.
• Tries to invoke an emotional response to get you to take an action without thinking.
• There are spelling or grammatical errors in the email.

Links

• For more information on scams and how to protect yourself, visit the .
• A complete course on phishing:
• A short course on phishing:
• Test your phishing detection skills:

1. Open Mail.
2. Under the听惭补颈濒听menu, click Add听Account.
3. In the pop up Choose a Mail account provider.… click听Exchange.
4. On the pop-up window, enter the听the following:
   • Name: Complete you full name.
   • Email听Address:
     • Students: JaySmith@cmail.carleton.ca
     • Staff/faculty: JaySmith@cunet.carleton.ca
   • Password:听Your My杏吧原创 One Password
   • Click Sign In
   • Check听Configure automatically and click听Add Account.
5. Selects the Apps you want to integrate with your Exchange account.
6. You can now close the听Accounts dialog box and start using Mail.

1. What Services Are Affected?
2. How Can You Retain Access to Affected Services?
3. What Services Are Unaffected?

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1. Student Email – @Cmail
2. Staff Email – @cunet

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Email at 杏吧原创 University is powered by the Microsoft M365 for Education service, it features a 50 GB of storage inbox and access to the MS Office suite .

Use your MC1 account & password to access your email at 杏吧原创, follow these steps to change your password.  Please note that after you change you MC1 password it will take 15 minutes before you can sign into your Cmail account.

How to access your Email account

1. To set up your 杏吧原创 Email in Outlook for Windows:
   1. Alternate Access

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To set up your 杏吧原创 Email in Outlook for Windows:

1. Launch Outlook
   • Open Outlook from the Start menu or desktop shortcut.
   • If it’s the first time opening Outlook, a welcome screen will appear. Click Next.
2. Add Account
   • Select Yes when asked to set up Outlook with an email account.
   • Click Next to proceed.
3. Enter Email Details
   • Type your full email address.
     • Students:  MC1username@cmail.carleton.ca
     • Staff:  MC1username@cunet.carleton.ca
   • Click Connect.
4. Autodiscover Process
   • Outlook will attempt to automatically detect server settings using Autodiscover.
   • If successful, a password prompt will appear. Enter the password and click OK.
5. MFA Authentication
   • You will be prompted to authenticate using your configured method.
6. Confirmation
   • After successful authentication, Outlook will display a message:
     “Congratulations! Your email account was successfully configured and is ready to use.”
   • Click Finish.

Alternate Access

If you experience issues setting up Outlook, webmail is a work around to access your emai. via browser:

• Go to
• Log in with your full email address and password
• Authenticate via MFA

Server Name

If required, the Exchange server name is:  outlook.office365.com

1. Student @Cmail Email address:
2. Staff/Faculty @Cunet Email address:

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Tip: Microsoft also provides directions: 

If your smartphone’s built-in email client supports Exchange connections, use that as this method also allows calendar and address book syncing.

Student @Cmail Email address:

Note: Gmail app not supported

Staff/Faculty @Cunet Email address:

Note: iPhone and iPad running version 11.4 and under will not be able to access Cunet emails, also the Gmail app is not supported