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You do not need to formally sign up to participate in the Student Support Certificate. Simply register and attend a workshop associated with the Student Support Certificate. Make sure you complete the attendance process while in the workshop, and the session will automatically be applied to your progress toward your Student Support Certificate. Once you’ve completed any 5 workshops, you’ll be awarded your certificate.

You can to view your upcoming workshops and cancel your registration.

You can download a workshop calendar event by:

• logging into the
• Clicking ‘Registered’ on the left menu
• Clicking on ‘full details’ for the workshop in question
• Clicking the button that says ‘add to calendar’

The time commitment for the Student Support Certificate varies depending on which workshops you decide to take. Workshops range from 1.5 hours to 3 hours each, and you must complete 5 to earn your certificate. There is no time restriction to complete the Student Support Certificate, so some participants finish within a term, while others spread it out over a couple of years.

Yes, as long as it is a workshop associated with the Student Support Certificate. Simply e-mail StudentSupportCertificate@carleton.ca and we will add the workshop attendance to your attendance record.

No. Every participant is empowered to choose the sessions that fit best with their interests, learning goals, and prior experiences. There are no requirements to complete specific workshops, simply choose 5 sessions that are considered part of the program.

You can to view all the workshops you’ve completed, as well as those that you are registered for.

In the previous version of the Student Support Certificate, participants were required to complete 6 workshops to receive their certificate. There were four required sessions: Resources and Referrals, Effective Communication and De-escalation Skills, Cross-Cultural Competence Training, and Indigenous Cultural Awareness. Participants also had to choose two electives: Supporting Students in Distress or Responding to Disclosures of Sexual Violence, and one free elective.

In the new program, participants can choose any 5 workshops. Previously, there was also a requirement to complete a short learning assessment and reflection in Brightspace after the workshops, which is no longer required.

Yes, students are able to participate in most SSC workshops. Please contact StudentSupportCertificate@carleton.ca to request access to the registration portal.

Yes. Each facilitator sets a minimum and maximum number of participants to ensure an effective learning environment. If the maximum capacity has been reached, you will be able to put your name on a waitlist for the next available spot. If the minimum number of registrants has not been reached, a workshop may be postponed or cancelled.

The Student Support Certificate expires 4 years from the date it is issued. This is because higher education is an evolving profession, and there is always new research and best practices emerging in the field. We want to encourage everyone to stay current on recent developments, as well as keep your skills sharp over time.

Yes, the certificate will include an issue date and expiry date.

Once you complete your certificate, you can download a digital copy directly from the by following these steps:

• log into the
• Click ‘Progress’ in the left menu
• Under Certificate Status, it should show completed. Click the button next to this that says ‘Download Certificate’.

If you would prefer to receive a paper, please email StudentSupportCertificate@carleton.ca and we would be happy to prepare a physical copy for you.

In the previous iteration of the Student Support Certificate, there were concentrations that recognized participation in a grouping of workshops related to a particular competency area. In the current Student Support Certificate, participants can choose to build their own learning pathway, or follow along with one of the new suggested pathways.

We always welcome feedback from our community about your experiences with the Student Support Certificate. If you have any feedback you’d like to share, please contact StudentSupportCertificate@carleton.ca.