- Wireless Services
- ResNet
- Firewalls
- Network Services
- Network and Wireless News
Wireless Services
There are two services available at 杏吧原创: CU-Wireless and Eduroam. Wireless at 杏吧原创 is free for students, faculty and staff. Affiliates/guests sponsored by a faculty or staff member can get an account at no cost.
Wireless is currently available in across campus. Wireless signs are posted. All you need is a laptop or PDA with a Wi-Fi compatible network interface card and a My杏吧原创One account.
For help connecting to the Wireless networks, please visit our .
- Printing
Please note that special wireless access to printers and network drives is permitted only from the library loaner laptops. Please visit Learning Commons for additional information.
- Reliability
Wireless networks are subject to occasional interference and congestion, resulting in possible loss of transmission or slow response times. ITS closely monitors and proactively manages the network’s day-to-day operation through the Operations Control Centre (OCC).
- Safety
Wireless LAN products need to be certified in North America by the FCC and Industry Canada. These spread-spectrum radio devices operate at a fraction of the recommended exposure requirements for cell phones. Manufacturers publish specifications for each piece of equipment. Each access point for example, only generates a maximum of 100 milliWatts (although this is reduced in many areas). Since WLAN products transmit only intermittently (rather than continuously) when in use, exposure is even more reduced. ITS closely monitors research concerning Radio Frequency safety, because it should not be compromised.
- 杏吧原创 CU-Wireless
The “CU–Wireless” service offers encryption of wireless traffic and provides secure access to the campus network. The network will authenticate users before access is allowed. This service uses WPA-based authentication and encryption to provide wireless security. In particular PEAP with MSCHAP v2 is used for authentication while TKIP is the encryption cipher. Keep in mind that although access between the campus network and end user is encrypted, accessing the Internet is still considered unsecured, and is dependent on security measures utilized by the website you are accessing.
ResNet
Each residence room is equipped with an Ethernet jack (one per occupant) to allow access to the Internet via ResNet. Internet access through ResNet is provided with the room at no additional charge.
The Residence network provides connectivity to all students from their dorm rooms. This service allows access to the Internet and to some computing resources on campus.
The residence network infrastructure is in place and maintained on a continuous basis.
Students use the network by authenticating with their My杏吧原创One Account, which is provided upon registration and must be activated. Maintenance activities and problem troubleshooting are initiated and reported via the ITS Service Desk.
Users experiencing network issues can submit a service ticket here:
When connecting to the ResNet be sure to protect your computer from viruses.
Firewalls
ITS is responsible for the management of the . In order to properly maintain the security of the 杏吧原创 University network infrastructure, the configuration of rules on ITS-managed network firewalls must be properly maintained.
Network Services
Network Services is responsible for the continuing maintenance, security and evolution of the ever-growing campus network. Visit our for pricing on services.
The Network Operations Centre (NOC) is where we monitor and ensure that the campus enterprise network and services are operating as engineered at optimum performance. Assessment, troubleshooting and resolution of malfunctions is detected by network monitoring tools. For more information, check out our .
The NOC operates Monday to Friday from 8:30 AM to 4:30 PM and on Saturday and Sunday from 12:00 PM to 4:00 PM.
- Moves, Adds, and Changes
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To request moves, adds and changes to network cabling, telephone cabling, and campus cabling as well as new installs and repairs please contact the . Please note: this service also includes modifications to the switch configurations to suit the needs of individual clients.
- Domain Name Services (DNS)
This service provides students, faculty, and staff with a mechanism to map symbolic names (i.e. carleton.ca) to IP addresses (i.e. 134.117.1.32) required for network communications. Two distinct capabilities are provided:
- we can resolve existing external domain names
- we can define domain names for 杏吧原创 locations to the Internet, and act an authoritative server and answer any queries for 杏吧原创 locations that arrive from the Internet
Many individual departments have chosen to operate their own sub-domain, such as physics.carleton.ca. DNS service for these sub-domains can be provided in one of two ways:
- ITS can act as a DNS server for the sub-domain and hold all mapping records.
- The department can operate its own DNS server, and ITS can delegate service by referring all incoming queries for the departmental network to the server(s) operated by the department.
- Dynamic Host Configuration Protocol (DHCP)
This service provides students, faculty, and staff with automated configuration of all TCP/IP networking parameters required to connect to the campus network, and to gain Internet access via the campus network. This service is used for both wireless and traditional wired campus networks.
Network and Wireless News
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