Benefits Details
You can access your Canada Life group benefits account to make claims, view coverage and balances, access drug eligibility information and other resources at .
For Canada Life Health and Dental claims queries, call the Canada Life dedicated VIP phone line that will give you priority service at 1-888-381-4401, 8 a.m. to 8 p.m. ET.
If you have any questions we encourage you to contact our Benefits Team.
Fraudulent Claims
Fraudulent claims submission is a serious offence that will lead to termination of employment.
Note
Travelling abroad to unstable locations may cancel your Canada Life group benefits coverage:
Long Term Disability – No benefits paid for disability arising from war, insurrection, or voluntary participation in a riot.
Global Medical Assistance – No benefits paid for expenses arising from war, insurrection, or voluntary participation in a riot.
Health and Dental – No benefits paid for expenses arising from war, insurrection, or voluntary participation in a riot.
Benefit Resources
Information Pamphlets
Employee and Family Assistance Program Brochure
Travel Assistance
Assessing your current situation
Mental Health Apps
Mental Health Assessment, Tools and Workshop
Benefits at a Glance
The benefits at a glance provide an overview of your benefit plan. For detailed information, refer to the Benefit Booklets below.
Academic Management – Benefits at a Glance
Administrative Technical Exempt Employees – Benefits at a Glance
CUASA – Benefits at a Glance
CUPE 2424 – Benefits at a Glance
CUPE 3778 – Benefits at a Glance
CUPE 910 – Benefits at a Glance
CUPE2424 Casual and Replacement Benefits at a Glance
Grant Salaried Benefits at a Glance
Non-Union – Benefits at at Glance
OPSEU 404 – Benefits at a Glance
Postdoctoral Fellows – Benefits at a Glance
Visiting Scholars – Benefits at a Glance
Benefit Booklets
Academic Management Benefit Booklet
Administrative and Technical Exempt Benefit Booklet
CUASA Benefit Booklet
CUPE 2424 Benefit Booklet
CUPE 3778 Benefit Booklet
CUPE 4600 (Unit 1) Benefit Booklet
CUPE 910 Benefit Booklet
CUPE2424 Casual and Replacement Dental Booklet
Grant Salaried Booklet
Non-Union – Casual Dental Plan
Non-Union Benefits Booklet
OPSEU 404 Benefit Booklet
Post Doctoral Fellows Benefit Booklet