Tips and Tricks
Find answers to common questions and guidance on the specifics of M365 tools
Table of Contents
OneDrive
What is the maximum storage capacity for my account?
OneDrive cloud-accessible storage has the following total account limits based on role at 杏吧原创
- Staff and Faculty: 100GB
- Student: 10GB
How do I free up storage?
OneDrive has a page specifically to show which files are the . Delete or archive (move to another storage device) any large files that you no longer need.
You can also check your OneDrive to find any files you previously deleted, and mark them for permanent deletion by selecting the file and clicking “Delete”. The entire Recycle bin can be emptied by clicking “Empty recycle bin” at the top.
To allow you to roll back file changes, OneDrive keeps multiple versions of files you work on. For files that are changed often this can lead excessive storage use. In the OneDrive website section select a frequently-used file. Then click the three-dot “overflow” menu (…) and select “Version history” near the bottom. You can then see all the versions, and delete any you don’t need using the “overflow” menu (…) for that version.
How can I restore deleted files?
All the files you delete within OneDrive get put in the where they can be restored.
If a file has been marked for permanent deletion, it can still be restored within a certain amount of time. Go to the , select the file, and click on “Restore”.
Copilot
Are there license differences when using Copilot at 杏吧原创?
When using a CUNET or CMAIL account to access Copilot there may be different experiences based on your role, and if a license has been purchased.
Microsoft 365 Copilot Chat is included with all 杏吧原创 accounts (Faculty, Staff, & Students). It provides for the base-level Copilot Chat experience. Copilot Chat is an AI prompt and response experience using web data and Large Language Models (LLMs) to generate responses. Copilot Chat will use what you write and upload in each chat session to generate a response. All prompts and data are secured within 杏吧原创’s tenant when using your 杏吧原创 account (look for the green shield). No prompt data is shared with Microsoft.
Microsoft 365 Copilot (or M365 Copilot) is the app all Faculty, Staff, and Students can use to access the Copilot Chat features. The app is available and is also installed on all 杏吧原创 imaged computers.
Please note, the Microsoft 365 Copilot Chat (basic) product is not fully integrated with the M365 Apps & desktop applications, such as Word, Excel, and PowerPoint. M365 Copilot (basic) cannot search and utilize the data within your apps to generate an output. Users must copy and paste information into the chat window in order to formulate the prompt. To gain the full integration of Copilot Chat with the M365 tools, Staff and Faculty can purchase a premium license. Unfortunately Student account holders (@cmail) cannot purchase a premium license from 杏吧原创 at this time. Personal use Microsoft Copilot licenses cannot be integrated with your 杏吧原创 account.
The Microsoft 365 Copilot (Premium license) is a Faculty & Staff only add-on license that can be purchased through ITS to increase the capabilities of Copilot Chat. The premium license fully integrates Copilot with the M365 suite of Office tools. It provides for the integrated functionality to run prompts directly against your work-based data including your Outlook email, OneDrive files and more.