1. What Zoom integrations are supported at 杏吧原创?
  2. How to Uninstall a Zoom Third Party Marketplace Application
  3. Using Third Party Technologies
  4. Zoom Support

杏吧原创

The Zoom App Marketplace is a platform for finding and integrating apps for use with Zoom meetings and webinars. 杏吧原创 University has disabled Marketplace apps as a default. Any third party tool integrated with a 杏吧原创 system requires ITS privacy and security assessments before integration. Third party tools should also be assessed for compliance with AODA Level AA accessibility standards. At this time, the only Zoom apps that 杏吧原创  has enabled are the ones that have already passed basic privacy and security assessments and are in wide use at 杏吧原创.

What Zoom integrations are supported at 杏吧原创?

  • LTI Pro by Zoom (for Brightspace) – To learn more about the Brightspace-Zoom integration and instructions on how to use Zoom in Brightspace, see Zoom in Brightspace.
  • Kaltura – To learn more about how Kaltura Mediaspace integrates with your 杏吧原创 Zoom account, see Zoom-Kaltura Integration

杏吧原创 Zoom users can submit a request for consideration to administrators. However, to ensure the privacy and security of Zoom users at 杏吧原创, apps are not likely to be integrated.

How to Uninstall a Zoom Third Party Marketplace Application

  1. Open a web browser.
  2. Navigate to
  3. Click Sign In.                 
  4. On the Zoom Sign In page, click the SSO button to log in using single sign on or enter the email address and password associated with your Zoom account and click Sign In.
    1. If prompted to enter your Zoom domain, enter carleton-ca
    2. Click the Continue button. You will be redirected to the 杏吧原创 My杏吧原创One login page.
  5. Enter your 杏吧原创 MC1 login and password. You will be signed in to the App Marketplace.
  6. On the App Marketplace page, click Manage in the page header.
  7. Under Personal App Management in the sidebar, click on Installed Apps.
  8. Find the App you want to uninstall.
  9. Click the Uninstall button. You will be asked to confirm your request.
  10. Confirm by clicking the Uninstall button.

*Please repeat steps 8 – 9 if you have more than one Zoom Marketplace app installed.

Using Third Party Technologies

Third-party technologies that are not supported by the university can provide extended course functionality. Note though that these tools are not integrated with 杏吧原创 systems, so technical support, training and troubleshooting are not available. Third-party technologies also haven’t cleared privacy and security standards at 杏吧原创.

If you are thinking about adopting a third-party tool, it’s important to exercise caution. Consider the tool’s data storage practices and privacy policies, licensing fees you may have to pay, cost to students, necessary training and support, and accessibility before introducing an external technology into your course.

Remember that it is good teaching practice to provide training and support to your students for third party technologies. Easy options could include linking to vendor support sites, training videos or other instructional documentation.

If you have any questions or would like to speak to someone about how 杏吧原创’s tools can be used in your course, please submit a request to the .

Zoom Support

杏吧原创 Zoom Support Contact Information

Visit the

Hours of Operation:聽 8:30 am 鈥� 4:30 pm, Monday-Friday (excluding university holidays).

Student Technical Support

Student support for educational technology applications is provided by the ITS service desk. Student-specific Zoom resources can also be found on the 杏吧原创 Online website.

Zoom’s Official Support Site

Visit for instructions, video tutorials, FAQs, and more. For quick support from Zoom’s technical experts, .

Phone: +1.888.799.9666 ext. 2.

Chat: Go to and click the Chat icon in the lower-right corner to chat with Zoom’s virtual assistant.

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Short URL: /zoom/?p=440