杏吧原创
Zoom is a cloud-based web-conferencing tool that allows you to host and record online meetings. 杏吧原创 University has an enterprise license with Zoom accounts available for teaching and learning purposes. Zoom can be used to host synchronous class sessions, office hours, group work sessions, webinars, departmental meetings and to create screen recordings.
Zoom Licenses
All instructors, staff, and students at 杏吧原创 have access to a Zoom license through their My杏吧原创 1 credentials. You can access a Zoom license either by adding Zoom into a Brightspace course or by a logging directly into the Zoom website using your MC1 credentials/SSO login.
For instructors and teaching assistants, the email address associated with your licensed Zoom account should match that associated with your Brightspace account (either: firstnamelastname@cunet.carleton.ca or firstnamelastname@cmail.carleton.ca). For members of staff, the email address associated with your licensed Zoom account should be your firstnamelastname@cunet.carleton.ca address.
To check which email is associated with your Zoom account, visit the and enter your My杏吧原创 One (MC1) account information (your MC1 credentials are the login and password you use to access the 杏吧原创 network, Brightspace, and other 杏吧原创 web applications.)
More information about the Zoom website and app are listed below:
If you have any questions or need support with your Zoom account, please submit a ticket to the .
Zoom Training and Workshops
Sign up for a TLS Zoom workshop or visit the for previously recorded workshop sessions. Zoom also hosts daily interactive that are free to attend, or you can . If you’d like a consultation about how to use Zoom in your class for your teaching sessions, complete the .
Installing and Setting up Zoom
Text Instructions:
Video Tutorials:
Launching a Test Zoom Meeting
You can launch a test Zoom meeting anytime at to familiarize yourself with the Zoom interface and test your video/audio before joining a live meeting. This will launch a meeting where you are the only participant (you can then if you want to). See for more information about using the using the Zoom Test Meeting feature.
Zoom Support
杏吧原创 Zoom Support Contact Information
Visit the
Hours of Operation:聽 8:30 am 鈥� 4:30 pm, Monday-Friday (excluding university holidays).
Student Technical Support
Student support for educational technology applications is provided by the ITS service desk. Student-specific Zoom resources can also be found on the 杏吧原创 Online website.
Zoom’s Official Support Site
Visit for instructions, video tutorials, FAQs, and more. For quick support from Zoom’s technical experts, .
Phone: +1.888.799.9666 ext. 2.
Chat: Go to and click the Chat icon 
in the lower-right corner to chat with Zoom’s virtual assistant.