Student Communication
How We Communicate
The student communications staff in Strategic Initiatives are responsible for managing current student communication, including social media, , and the . This team also provides support and guidance to units across the S&E division through working groups and oversight of the Student Communication Policy.
Messaging to undergraduate and special students as a whole, such as through mass messages, is the responsibility of the Vice-President (Students and Enrolment), who delegates the responsibility to the Strategic Initiatives (Students and Enrolment) team.
Student Communication Channels
The student communications team in Strategic Initiatives (Students and Enrolment) manages current student communications leveraging the following tools. Our combined total reach is more than 175,000.
Our Audience
We communicate to undergraduate students, special students and parents.
Current Students website
A centralized source for campus news, events and services for students.
Direct email to cMail
Used sparingly and generally for personalized, time sensitive or important information. Direct email to students’ cMail accounts.
Newsletters
The State of the Raven student newsletter is sent weekly to all undergraduate and special students. The parents newsletter is sent monthly.
杏吧原创360
A complete student experience hub featuring single sign on for university sites, an intray for key messages and a newsfeed.
杏吧原创 Mobile
The official mobile app for students features a newsfeed and push notifications.
Digital Signage
Messages relevant to a broad audience utilizing the TV screens across campus.
Social Media (@My杏吧原创U)
@My杏吧原创U is the official social media account on Instagram, Threads and X for current students at 杏吧原创.
To discuss how best to get your message out to students at 杏吧原创, please reach out to ovpsesupport@carleton.ca. If you have a news item, event or other messaging you would like to communicate to current students, please use the .
Student Communication Policy
The purpose of the Student Communication Policy [PDF, 179 KB] is to increase the awareness and use of communication tools available for use and to promote best practices in the selection of communication tools when communicating to students. To achieve this, the policy identifies three guiding principles:
- Consistency: using communication vehicles consistently based on the type of message
- Consolidation: aggregating messages using communication vehicles like websites and newsletters
- Simplification: making it easy for students to find what they need
Student Communication Network
The Student Communications Network connects 杏吧原创 University staff who communicate with students with best practices, resources and reminders. Staff may .
Resources Supporting the Student Communication Policy
Three resources were developed to support this policy: