When updating your SCS Account, some users may get the Invalid 杏吧原创One password error, as indicated in the image below (see GREEN box).
Debugging the Invalid 杏吧原创One password Error
As the error suggests, this means you are entering your mc1 (My 杏吧原创 One) password incorrectly. If you are confident that the password is correct, it is possible your password is not synchronized properly on all the University systems.
To troubleshoot, follow these steps:
- Attempt to login to the
- Attempt to login to either the or the CU-wireless Service
- Attempt to login to
IMPORTANT:You must login to the legacy cuLearn service at this link, DO NOT follow the redirect link to brightspace, as that is a different system (already tested above)
If any of these three are not working, then that confirms your password is not synchronized across all systems. You must do a password update, which is done here:
- Reset your 杏吧原创One Password
- If the password reset does not work, or if you have trouble resetting your password, you may need to contact the ITS service desk