SCS Account Update Error – Invalid ÐÓ°ÉÔ´´One password
When updating your SCS Account, some users may get the Invalid ÐÓ°ÉÔ´´One password error, as indicated in the image below (see GREEN box).
Debugging the Invalid ÐÓ°ÉÔ´´One password Error
As the error suggests, this means you are entering your mc1 (My ÐÓ°ÉÔ´´ One) password incorrectly. If you are confident that the password is correct, it is possible your password is not synchronized properly on all the University systems.
To troubleshoot, follow these steps:
- Attempt to login to the
- Attempt to login to either the or the CU-wireless Service
- Attempt to login to
IMPORTANT:You must login to the legacy cuLearn service at this link, DO NOT follow the redirect link to brightspace, as that is a different system (already tested above)
If any of these three are not working, then that confirms your password is not synchronized across all systems. You must do a password update, which is done here:
- Reset your ÐÓ°ÉÔ´´One Password
- If the password reset does not work, or if you have trouble resetting your password, you may need to contact the ITS service desk