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Wicked Emails (Oct 2018)

Published on September 28, 2018

Time to read: 1 minutes

Our Strategic Impact Group explored the “wicked problemâ€� of “wicked emails.â€�  While email is a valuable communication tool within our ÐÓ°ÉÔ­´´ community, and between ÐÓ°ÉÔ­´´ and our many partners, it raises questions and challenges related to overload, miscommunication, inefficiency, hierarchy and relationships between faculty, staff and students.   Resolving the complex and multifaceted problems created by “wicked emailsâ€� is perhaps impossible, so our goal was to look for a simple, accessible, and creative way to engage with these issues.  How do we enhance respectful and collegial communication within the ÐÓ°ÉÔ­´´ community, and between ÐÓ°ÉÔ­´´ and our many partners? Our project does not provide the answers, but rather, endeavors to provoke self-reflection and dialogue.