We are committed to offering a wide variety of tools, support and training to help you get started with . On this page you will find a user guide, how-to sheet and FAQs.
To gain access to eShop: Through FAAM in (/facts/faam/)
To log into eShop:
Questions? Email eshop@carleton.ca or
Frequently Asked Questions (FAQs)
Most Popular FAQs
- Where can I find the complete list of commodity codes and associated account codes?
- What is an index?
- Where can I find a complete list of the internal vendors in eShop?
Getting Started FAQs
eShop Documentation
- User Guide: eShop User Guide (June 2025)Â
System Training
Email a request for one on one training to eshop@carleton.ca.
How-To Sheets
Getting Started Series
| *note that requisitions are what carts become once they have been ‘checked out’ and sent on for approval. |
Approval Series
| *note that requisitions are what carts become once they have been ‘checked out’ and sent on for approval. |
Advanced Series
| Topic | Role |
| Split Funding | Anyone |
| Assigning Carts | Anyone |
| Searching Documents & Determining Whether an Invoice has been Paid | Anyone |
| Searching Documents & Determining Workflow Status | Anyone |
| Assigning a Substitute to Receive Your Assigned Carts | Anyone |