{"id":517,"date":"2019-03-31T14:04:59","date_gmt":"2019-03-31T18:04:59","guid":{"rendered":"http:\/\/carleton.ca\/upass\/?page_id=517"},"modified":"2025-07-28T09:58:31","modified_gmt":"2025-07-28T13:58:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/carleton.ca\/upass\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Frequently Asked Questions\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n        \n    <dl class=\"cu-description cu-component\">\n                                    <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1537-1\" role=\"button\" tabindex=\"0\">\n            Activating Para Transpo Access for U-Pass Users\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1537-1\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Activating Para Transpo Access for U-Pass Users\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p><span class=\"TextRun SCXW84772263 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84772263 BCX8\">If you are a U-Pass eligible student and use Para Transpo, you need to contact OC Transpo at <\/span><\/span><span class=\"TextRun SCXW84772263 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84772263 BCX8\">613-560-5000<\/span><\/span><span class=\"TextRun SCXW84772263 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84772263 BCX8\"> to link your Campus Card to your Para Transpo account. When calling, have your proof of enrollment, Para Transpo ID, and student number ready. This setup is necessary to ensure seamless access to Para Transpo services with your Campus Card.&nbsp;<\/span><\/span><\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1041-2\" role=\"button\" tabindex=\"0\">\n            Can I opt-out of the U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1041-2\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Can I opt-out of the U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Yes. There are specific criteria in our contract that allows a student to opt-out of the U-Pass. Please visit our <a href=\"https:\/\/carleton.ca\/upass\/opt-in-and-opt-out\/\" target=\"_blank\" rel=\"noopener\">opt-out page<\/a> for more information.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1452-3\" role=\"button\" tabindex=\"0\">\n            Can I use my U-Pass on the LRT?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1452-3\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Can I use my U-Pass on the LRT?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Yes, the U-Pass can be used on the LRT.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1243-4\" role=\"button\" tabindex=\"0\">\n            How do I opt-out of the U-Pass service?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1243-4\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How do I opt-out of the U-Pass service?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>If you meet one of the eligibility criteria to opt-out of the U-Pass, you can submit a request through 杏吧原创 Central. Please see the following link for details on the <a href=\"https:\/\/carleton.ca\/upass\/u-pass-opt-out-process\/\" target=\"_blank\" rel=\"noopener\">opt-out process<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1050-5\" role=\"button\" tabindex=\"0\">\n            How do I pay for the U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1050-5\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How do I pay for the U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>The U-Pass fee will be automatically added to your Student Account when you&nbsp;become <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">eligible<\/a>.&nbsp; The fee can be paid at the same time that you&nbsp;pay tuition. See <a href=\"https:\/\/carleton.ca\/studentaccounts\/fee-payment\/\" target=\"_blank\" rel=\"noopener\">Student Accounts Receivable<\/a> for more information.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1037-6\" role=\"button\" tabindex=\"0\">\n            How does the U-Pass work with incoming student exchange?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1037-6\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How does the U-Pass work with incoming student exchange?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Students are only charged for the U-Pass when enrolled in full-time studies (minimum 1.5 credits per term). Students on an incoming exchange will therefore only be charged for the term in which they are at 杏吧原创 University and enrolled in full-time studies.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1035-7\" role=\"button\" tabindex=\"0\">\n            How does the U-Pass work with outgoing student exchange?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1035-7\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How does the U-Pass work with outgoing student exchange?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Outgoing exchanges processed through the ISSO are automatically opted out and as such, do not need to complete an opt-out application form. Students will receive a confirmation email in mid-August once thier opt-out has been processed. Students are not required to return thier Campus Card as their U-Pass will be automatically deactivated.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If your exchange is not coordinated with the ISSO, you are required to <a href=\"https:\/\/carleton.ca\/upass\/opt-in-and-opt-out\/\" target=\"_blank\" rel=\"noopener\">opt-out of the U-Pass<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1055-8\" role=\"button\" tabindex=\"0\">\n            How much does it cost?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1055-8\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How much does it cost?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>For information about the price of the U-Pass, visit our <a href=\"https:\/\/carleton.ca\/upass\/cu_event_cost-information\/\" target=\"_blank\" rel=\"noopener\">fee information<\/a> page.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1112-9\" role=\"button\" tabindex=\"0\">\n            How to Get Around Ottawa with my U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1112-9\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How to Get Around Ottawa with my U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>If you&#8217;re in need of assistance of how to get around Ottawa using OC Transpo or STO, check out the following trip planners available to you,<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>OC Transpo Bus Planner (<a href=\"http:\/\/plan.octranspo.com\/plan\" target=\"_blank\" rel=\"noopener\">http:\/\/plan.octranspo.com\/plan<\/a>)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>STO Bus Planner (<a href=\"https:\/\/www.planibus.sto.ca\/hastinfo\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.planibus.sto.ca\/hastinfo\/<\/a>)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Students can also check out the OC Transpo website, and download some of their suggested transit apps (http:\/\/www.octranspo.com\/en\/plan-your-trip\/travel-tools\/app-gallery\/)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1111-10\" role=\"button\" tabindex=\"0\">\n            How to Use Your Campus Card on Transit?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1111-10\">\n        <!-- wp:cu-block\/page-header {\"title\":\"How to Use Your Campus Card on Transit?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Starting this fall, your Campus Card is valid for any OC Transpo and STO public transportation services. All Campus Card&#8217;s can be tapped on the card reader upon boarding the bus or any O-Train station.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1038-11\" role=\"button\" tabindex=\"0\">\n            If I complete 1.0 courses in the early summer session, can I return the U-Pass and get a refund?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1038-11\">\n        <!-- wp:cu-block\/page-header {\"title\":\"If I complete 1.0 courses in the early summer session, can I return the U-Pass and get a refund?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>If you complete 1.0 credits in the early summer session, you are not able to receive a refund for or opt-out of the remainder of the pass period. &nbsp;This requirement has been built into the Summer U-Pass program to ensure the program remains financially viable.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1040-12\" role=\"button\" tabindex=\"0\">\n            My opt-out application was approved. How will I get a refund or fee adjustment?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1040-12\">\n        <!-- wp:cu-block\/page-header {\"title\":\"My opt-out application was approved. How will I get a refund or fee adjustment?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>A <a href=\"https:\/\/carleton.ca\/upass\/cu_event_cost-information\/\" target=\"_blank\" rel=\"noopener\">refund<\/a> will be applied to your Student Account within 2 business days. The <a href=\"https:\/\/carleton.ca\/upass\/cu_event_cost-information\/\">refund amoun<\/a>t is based on the date of the opt-out submission.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1053-13\" role=\"button\" tabindex=\"0\">\n            What happens if I become ineligible for the program in the middle of a semester?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1053-13\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What happens if I become ineligible for the program in the middle of a semester?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>For information about becoming ineligible for the program, visit our <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">eligibility page<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1043-14\" role=\"button\" tabindex=\"0\">\n            What if I do not want a U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1043-14\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What if I do not want a U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Based on the CUSA and GSA referendums, the U-Pass is a mandatory program. All <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">eligible students<\/a>&nbsp;must participate. Some <a href=\"https:\/\/carleton.ca\/upass\/opt-in-and-opt-out\/\" target=\"_blank\" rel=\"noopener\">exceptions<\/a> do apply.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1042-15\" role=\"button\" tabindex=\"0\">\n            What if I drive to campus?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1042-15\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What if I drive to campus?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Unfortunately, choosing to drive a personal vehicle is not one of the available options to <a href=\"https:\/\/carleton.ca\/upass\/opt-in-and-opt-out\/\" target=\"_blank\" rel=\"noopener\">opt-out<\/a> of the program. We suggest you consider using OC Transpo\u2019s Park and Ride service to save on gas and parking cu_event_costs when travelling to campus.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1116-16\" role=\"button\" tabindex=\"0\">\n            What if I find someone else\u2019s U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1116-16\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What if I find someone else's U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>You can return it to any <a href=\"https:\/\/carleton.ca\/lostandfound\/\" target=\"_blank\" rel=\"noopener\">lost and found location<\/a>\u00a0on campus;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>You can bring the U-Pass to the OC Transpo Operator or any OC Transpo Customer Service Station; or<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>You can drop it off at any Canada Post mailbox and the U-Pass will be returned to OC Transpo. Postage guaranteed by: OC Transpo, 1500 St. Laurent Blvd., Ottawa, ON K1G 0Z8.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1044-17\" role=\"button\" tabindex=\"0\">\n            What if I lose my U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1044-17\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What if I lose my U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>A lost card is considered to be in the students\u2019 possession for the purposes of fee assessment. For information on replacing your U-Pass, visit<a href=\"https:\/\/carleton.ca\/upass\/get-your-u-pass-card\/\"> Manage your U-Pass<\/a>. If you have <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">become ineligible<\/a> and cannot find your card, please email <a href=\"mailto:campuscard@carleton.ca\">campuscard@carleton.ca<\/a> from your 杏吧原创 email account.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1052-18\" role=\"button\" tabindex=\"0\">\n            What if I\u2019m only studying at 杏吧原创 for one term?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1052-18\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What if I'm only studying at 杏吧原创 for one term?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p><span class=\"TextRun SCXW84682879 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84682879 BCX0\">If you become <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\">ineligible<\/a> for the transit pass during a <\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">term<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\"> period (Sep<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">tember<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\"> 1<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">, <\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">2024,<\/span> <span class=\"NormalTextRun SCXW84682879 BCX0\">to<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\"> Apr<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">il<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\"> 30<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">, <\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">2025,<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\"> or May 1 <\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">to<\/span><\/span> <span class=\"TextRun SCXW84682879 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84682879 BCX0\">Aug<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">ust<\/span> <span class=\"NormalTextRun SCXW84682879 BCX0\">31<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">, 2025<\/span><span class=\"NormalTextRun SCXW84682879 BCX0\">), your card will be automatically deactivated. This deactivation will occur every night at 2:59 a.m. after OC Transpo and STO operating hours, allowing students to use transit for the <span class=\"NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW84682879 BCX0\">remainder<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW84682879 BCX0\"> of the day after becoming ineligible to ensure safe transportation is available from campus<\/span><span class=\"NormalTextRun CommentHighlightPipeRestV2 SCXW84682879 BCX0\">.&nbsp;<\/span><\/span><\/span><\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1056-19\" role=\"button\" tabindex=\"0\">\n            What is the U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1056-19\">\n        <!-- wp:cu-block\/page-header {\"title\":\"What is the U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>The&nbsp;Universal Transit Pass (U-Pass) is a <a href=\"http:\/\/www.octranspo.com\/tickets-and-passes\/what_it_cu_event_costs\" target=\"_blank\" rel=\"noopener\">discounted fare<\/a> offered through 杏吧原创 University\u2019s partnership with OC Transpo. The U-Pass program is the result of successful referendums in 2012 and 2016, organized by the 杏吧原创 University Students\u2019 Association (CUSA) and Graduate Students\u2019 Association (GSA). Subsequently, contract negotiations were completed between the University and OC Transpo, resulting in a legally binding agreement which provides a discounted transit fare to all eligible students.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Eligible students are encu_people_job_titled to unlimited travel on OC Transpo and the Soci\u00e9t\u00e9 de transport de l&#8217;Outaouais (STO) in Gatineau. Only Para Transpo service to rural zones requires a supplemental fare.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>U-Pass periods are September 1 through April 30 (fall \/ winter), and May 1 \u2013 August 31 (summer), inclusive.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/carleton.ca\/upass\/important-dates\/\" target=\"_blank\" rel=\"noopener\">Important Dates<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">Eligibility Requirements<\/a><\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1051-20\" role=\"button\" tabindex=\"0\">\n            Where can I get my U-Pass?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1051-20\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Where can I get my U-Pass?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>In order to pick up your Campus Card you will need a piece of government-issued photo ID to the <a href=\"http:\/\/www.carleton.ca\/campuscard\/hours\" target=\"_blank\" rel=\"noopener\">Campus Card Office (407 Nideyin\u00e0n)<\/a>. Friends, family, or other third parties may not pick up the pass on your behalf.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>New students<\/strong> should follow the process to <a href=\"https:\/\/carleton.ca\/campuscard\/get-your-card\/\" target=\"_blank\" rel=\"noopener\">apply online<\/a> for their student ID and U-Pass.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Residence students<\/strong> who applied online <a href=\"https:\/\/carleton.ca\/campuscard\/get-your-card\/\" target=\"_blank\" rel=\"noopener\">by the deadline<\/a> will receive their card in their move-in package.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please visit <a href=\"https:\/\/carleton.ca\/upass\/get-your-u-pass-card\/\" target=\"_blank\" rel=\"noopener\">Manage your U-Pass<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1054-21\" role=\"button\" tabindex=\"0\">\n            Who receives a U-Pass? How many credits do I have to take?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1054-21\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Who receives a U-Pass? How many credits do I have to take?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>For information about program eligibility, visit our <a href=\"https:\/\/carleton.ca\/upass\/u-pass-eligibility\/\" target=\"_blank\" rel=\"noopener\">eligibility page<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For distribution and renewal dates, visit our <a href=\"https:\/\/carleton.ca\/upass\/important-dates\/\" target=\"_blank\" rel=\"noopener\">important dates page<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                                                <div class=\"grid py-3 border-b accordion border-cu-black-100 md:py-4 first:border-t\">\n    <dt class=\"font-semibold not-prose\">\n        <div class=\"flex items-center w-full accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-1039-22\" role=\"button\" tabindex=\"0\">\n            Why are the eligibility rules different in the fall \/ winter and summer terms?\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m8.25 4.5 7.5 7.5-7.5 7.5\"><\/path>\n            <\/svg>\n        <\/div>\n    <\/dt>\n    <dd class=\"accordion__content !p-0 md:p-0 mt-0 md:mt-0\" hidden=\"\" id=\"accordion-1039-22\">\n        <!-- wp:cu-block\/page-header {\"title\":\"Why are the eligibility rules different in the fall \/ winter and summer terms?\",\"isFirstBlock\":true} \/--><!-- wp:paragraph -->\n<p>Students typically do not take a full course load (1.0 credits per semester) during the summer due to full-time work or other commitments. In addition, summer sessions are half the length of fall and winter terms, so summer courses are condensed to fit in the same content over a shorter period. Due to the nature of this schedule, students taking 1.0 credits in these sessions often have a similar workload to full time students in the fall or winter semesters. For these reasons, the 杏吧原创 University Students\u2019 Association (CUSA) requested this requirement be included in the summer U-Pass referendum.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you have concerns regarding eligibility requirements of the Summer U-Pass, please connect directly with your respective student association.<\/p>\n<!-- \/wp:paragraph -->\n    <\/dd>\n<\/div>\n                        <\/dl>\n\n    \n    <\/div>\n<\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[33],"class_list":["post-517","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/pages\/517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/comments?post=517"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/pages\/517\/revisions"}],"predecessor-version":[{"id":1635,"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/pages\/517\/revisions\/1635"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/media?parent=517"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/upass\/wp-json\/wp\/v2\/cu_page_type?post=517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}