{"id":8803,"date":"2021-02-04T09:05:41","date_gmt":"2021-02-04T14:05:41","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8803"},"modified":"2022-12-21T12:02:44","modified_gmt":"2022-12-21T17:02:44","slug":"contact-the-scs-tech-staff-instructors","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-instructors\/","title":{"rendered":"Contact the SCS Tech Staff: Instructors"},"content":{"rendered":"<p><a href=\"#teaching-support\">Teaching Support &amp; Brightspace<\/a><br \/>\n<a href=\"#its-services\">Information Technology Services (ITS)<\/a><br \/>\n<a href=\"#contact-tech-staff\">Contacting the SCS Technical Support Staff<\/a><br \/>\n<a href=\"#scs-help-desk\">SCS Help Desk<\/a><\/p>\n<p>There are many technical services offered at 杏吧原创 University. Some services are offered by the School of Computer Science and others are offered by ITS or other university departments.<\/p>\n<h2 id=\"teaching-support\">Teaching Support &amp; Brightspace<\/h2>\n<p>杏吧原创 University&#8217;s Learning Management System is:<\/p>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/brightspace\/\">D2L Brightspace<\/a> (formerly CULearn)<\/li>\n<\/ul>\n<p>The university offers Teaching and Learning Services (formerly EDS), Educational Technology (formerly IMS), and have Learning Spaces (classrooms) managed by:<\/p>\n<ul>\n<li>\u00a0 <a href=\"https:\/\/carleton.ca\/tls\/\">Teaching and Learning Services<\/a><\/li>\n<\/ul>\n<p><\/p>\n<h2 id=\"its-services\">Information Technology Services (ITS)<\/h2>\n<p>Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of 杏吧原创 University<br \/>\nThe best way to <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact ITS<\/a> is via their service desk:<\/p>\n<ul>\n<li>Telephone: 613-520-3700<\/li>\n<li>Email: <a href=\"&#109;&#x61;i&#x6c;&#x74;&#111;&#x3a;i&#x74;&#x73;&#46;&#x73;e&#x72;&#x76;&#105;&#x63;e&#x2e;&#x64;&#101;&#x73;k&#x40;&#x63;&#97;&#x72;l&#x65;&#x74;&#111;&#x6e;&#46;&#x63;&#x61;\">i&#116;&#x73;&#x2e;s&#101;&#x72;&#x76;i&#99;&#101;&#x2e;&#x64;e&#115;&#x6b;&#x40;c&#97;&#x72;&#x6c;e&#116;&#111;&#x6e;&#x2e;c&#97;<\/a><\/li>\n<li>Service Desk Portal: <a href=\"https:\/\/carleton.ca\/its\/customerportal\/\" target=\"_blank\" rel=\"noopener noreferrer\">Service Desk Customer Portal<\/a><\/li>\n<\/ul>\n\n<h2 id=\"contact-tech-staff\">Contacting the SCS Technical Support Staff<\/h2>\n<p>The SCS Technical Staff can help with general technical issues related to the use of school technical facilities. <a href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-the-scs-tech-staff-students\/\">Students please follow these instructions <\/a>before contacting the Technical Support Staff.<\/p>\n<blockquote><p>The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.<\/p><\/blockquote>\n<p><strong>SCS Tech Support Email<\/strong>: <a href=\"&#x6d;&#97;&#105;l&#x74;&#x6f;&#58;s&#x63;&#x73;&#46;t&#x65;&#x63;&#104;&#46;&#x73;&#x75;&#112;p&#x6f;&#x72;&#116;&#64;&#x63;&#x61;&#114;&#108;e&#x74;&#x6f;&#110;&#46;&#x63;&#x61;\">&#115;&#x63;s&#46;&#x74;e&#99;&#x68;&#46;&#x73;&#x75;&#112;&#x70;o&#114;&#x74;&#64;&#99;&#x61;r&#x6c;&#x65;&#116;&#x6f;&#x6e;&#46;&#x63;a<\/a>.<\/p>\n<section class=\"content-wrapper content-wrapper--shortcode\"><div class=\"cards-wrapper\"><div class=\"u-post-reload\">\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/peter-choynowski\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Peter Choynowski\" decoding=\"async\" title=\"Round thumbnail photo of Peter Choynowski\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Peter Choynowski<\/h3><p class=\"card__subtitle u-center-text\">Manager of Technical Operations<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/jorge-luis-gonzalez\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Jorge Luis Gonzalez\" decoding=\"async\" title=\"Round thumbnail photo of Jorge Luis Gonzalez\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Jorge Luis Gonzalez<\/h3><p class=\"card__subtitle u-center-text\">Network Administrator<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/karim-ismail\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Karim  Ismail\" decoding=\"async\" title=\"Round thumbnail photo of Karim  Ismail\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Karim  Ismail<\/h3><p class=\"card__subtitle u-center-text\">Software Designer<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/andrew-miles\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Andrew Miles\" decoding=\"async\" title=\"Round thumbnail photo of Andrew Miles\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1.jpg 1070w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Andrew Miles<\/h3><p class=\"card__subtitle u-center-text\">Sr. Systems Administrator<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/andrew-pullin\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Andrew Pullin\" decoding=\"async\" title=\"Round thumbnail photo of Andrew Pullin\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Andrew Pullin<\/h3><p class=\"card__subtitle u-center-text\">Sr. Software Designer<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n<\/div><\/div><\/section>\n\n<h2 id=\"scs-help-desk\">SCS Help Desk: In-Person Support<\/h2>\n<p>There is in-person help desk support for Computer Science students:<\/p>\n<p><strong>Location<\/strong>: HP5161<br \/>\n<strong>Hours of operation<\/strong>: Regular Business Hours (*)<br \/>\n<strong>Email<\/strong>: <a href=\"&#109;&#x61;&#x69;l&#116;&#x6f;&#x3a;s&#99;&#x73;&#46;&#116;&#x65;&#x63;h&#46;&#x73;u&#112;&#x70;&#x6f;r&#116;&#x40;&#x63;&#97;&#x72;&#x6c;e&#116;&#x6f;&#x6e;&#46;&#99;&#x61;\">&#115;c&#115;&#46;&#116;e&#x63;h&#x2e;s&#x75;p&#x70;o&#x72;t&#x40;c&#x61;r&#x6c;e&#x74;o&#x6e;&#46;&#x63;&#97;<\/a><\/p>\n<p>(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Teaching Support &amp; Brightspace Information Technology Services (ITS) Contacting the SCS Technical Support Staff SCS Help Desk There are many technical services offered at 杏吧原创 University. Some services are offered by the School of Computer Science and others are offered by ITS or other university departments. Teaching Support &amp; Brightspace 杏吧原创 University&#8217;s Learning Management System [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":8747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact the SCS Tech Staff: Instructors - School of Computer Science<\/title>\n<meta name=\"description\" content=\"Teaching Support &amp; 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