Debugging the Invalid ÐÓ°ÉÔ­´´One password Error

As the error suggests, this means you are entering your mc1 (My ÐÓ°ÉÔ­´´ One) password incorrectly. If you are confident that the password is correct, it is possible your password is not synchronized properly on all the University systems.

To troubleshoot, follow these steps:

1. Attempt to login to the
2. Attempt to login to either the or the CU-wireless Service
3. Attempt to login to
   IMPORTANT:You must login to the legacy cuLearn service at this link, DO NOT follow the redirect link to brightspace, as that is a different system (already tested above)

If any of these three are not working, then that confirms your password is not synchronized across all systems. You must do a password update, which is done here:

• Reset your ÐÓ°ÉÔ­´´One Password
• If the password reset does not work, or if you have trouble resetting your password, you may need to contact the ITS service desk