{"id":346,"date":"2010-06-24T07:54:30","date_gmt":"2010-06-24T12:54:30","guid":{"rendered":"http:\/\/carleton.ca\/qualityinitiatives\/?page_id=346"},"modified":"2025-07-17T16:04:16","modified_gmt":"2025-07-17T20:04:16","slug":"process-improvement","status":"publish","type":"page","link":"https:\/\/carleton.ca\/qualityinitiatives\/oqi-services\/process-improvement\/","title":{"rendered":"Process Improvement"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 py-24 md:py-28 lg:py-36 xl:py-48\" style=\"background-image: url(https:\/\/carleton.ca\/qualityinitiatives\/wp-content\/uploads\/sites\/84\/2025\/03\/process6-1-e1742327398152-1600x700.jpg); background-position: 11% 78%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        Process Improvement\n                    <\/h1>\n                \n                            <\/header>\n        <\/div>\n\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n\n\n<p>The Office of Quality Initiatives (OQI) adopts Lean methodology to understand value from all perspectives by focusing on improving processes that deliver value and eliminate waste. OQI collaborates with teams to determine the best approach, creating more efficient, effective, and customer-focused processes that drive continuous improvement and long-term success.<\/p>\n\n\n\n<h2 id=\"principles-of-process-improvement\" class=\"wp-block-heading\">Principles of Process Improvement<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand the current process and the needs of the customers\/clients\/students.<\/li>\n\n\n\n<li>Identify ways to improve the current process by focusing on steps that add value and removing unnecessary steps or waste.<\/li>\n\n\n\n<li>Promote collaboration in cross-functional teams and recognize that all perspectives are valued.<\/li>\n\n\n\n<li>Measure and communicate the impact of the changes to the process to the ÐÓ°ÉÔ­´´ community.<\/li>\n\n\n\n<li>Empower employees to find ways to continually improve processes and adopt a mindset of continuous improvement.<\/li>\n<\/ul>\n\n\n\n<p>For upcoming Process Improvement workshops, please visit <a href=\"https:\/\/carleton.ca\/learninganddevelopment\/management-development\/\">Learning and Professional Development.<\/a><\/p>\n\n\n\n<p>Need support in this area? Please&nbsp;<a href=\"mailto:quality@cunet.carleton.ca\">contact us<\/a>&nbsp;for more information.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Office of Quality Initiatives (OQI) adopts Lean methodology to understand value from all perspectives by focusing on improving processes that deliver value and eliminate waste. OQI collaborates with teams to determine the best approach, creating more efficient, effective, and customer-focused processes that drive continuous improvement and long-term success. Principles of Process Improvement For upcoming [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1794,"menu_order":4,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[131],"class_list":["post-346","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/comments?post=346"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/346\/revisions"}],"predecessor-version":[{"id":251898,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/346\/revisions\/251898"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/1794"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/media?parent=346"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/cu_page_type?post=346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}