{"id":7741,"date":"2025-07-28T10:15:28","date_gmt":"2025-07-28T14:15:28","guid":{"rendered":"https:\/\/carleton.ca\/pmc\/?page_id=7741"},"modified":"2026-01-14T13:36:26","modified_gmt":"2026-01-14T18:36:26","slug":"faq-requesting-academic-accommodations","status":"publish","type":"page","link":"https:\/\/carleton.ca\/pmc\/faq-requesting-academic-accommodations\/","title":{"rendered":"FAQ: Requesting Academic Accommodations"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        FAQ: Requesting Academic Accommodations\n                    <\/h1>\n                \n                                \n                                    \n\n<p id=\"BacktoTop\"><\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n\n<div class=\"w-full max-w-xl mx-auto overflow-hidden bg-white rounded-lg shadow-lg cu-stackedlist cu-component not-contained not-prose\">\n    <h2 class=\"px-6 py-4 text-base font-semibold border-b rounded-t-lg md:text-xl bg-gray-50 text-cu-black-800\">\n        Table of Contents\n    <\/h2>\n    <div class=\"grid cu-scrollto cu-stackedlist--toc cu-stackedlist--1 md:grid-cols-1\">\n            <div class=\"space-y-1\">\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        1.\n                    <\/span>\n\n                    <a href=\"#general-questions\" class=\"font-medium hover:underline\">\n                        General Questions\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        2.\n                    <\/span>\n\n                    <a href=\"#accommodations-process\" class=\"font-medium hover:underline\">\n                        Accommodations Process\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        3.\n                    <\/span>\n\n                    <a href=\"#support-services\" class=\"font-medium hover:underline\">\n                        Support Services\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div>\n\n\n\n<h2 id=\"general-questions\" class=\"wp-block-heading\">General Questions<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-what-is-an-appropriate-academic-accommodation-in-university\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    What is an \u201cappropriate\u201d academic accommodation in university?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-what-is-an-appropriate-academic-accommodation-in-university\">\n            \n\n<p>An appropriate academic accommodation in university is a modification or adjustment that will result in an equal opportunity for a student with a disability to attain the same level of performance, or enjoy the same level of benefits and privileges experienced by others, without compromising bona fide academic requirements.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-what-are-template-accommodations\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    What are template accommodations?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-what-are-template-accommodations\">\n            \n\n<p>Template accommodations are based on your functional impairments and determined during your intake appointment with a PMC Coordinator. These template accommodations are intended to address the anticipated impact your functional impairments will have on your academic studies. Template accommodations can include adjustments that you require for writing tests\/exams or participating in your classes or labs. The accommodation process is dynamic. Your accommodations can be adjusted at any time if there is a change in your disability status or if you have a new disability diagnosis. This is done in consultation with your PMC Coordinator.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-am-i-entitled-to-have-extra-time-for-my-final-take-home-or-range-exams\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Am I entitled to have extra time for my final take-home or range exams?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-am-i-entitled-to-have-extra-time-for-my-final-take-home-or-range-exams\">\n            \n\n<p>Your extra time accommodation does not apply to final \u201ctake-home\u201d or \u201crange\u201d exams. Most professors usually provide sufficient time for students to complete their take-home exams. Please contact your&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">PMC Coordinator<\/a>&nbsp;if you have any concerns.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-have-recently-been-diagnosed-with-a-new-disability-how-do-let-my-coordinator-know-that-i-need-additional-accommodations-and-support\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I have recently been diagnosed with a new disability. How do let my Coordinator know that I need additional accommodations and support?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-have-recently-been-diagnosed-with-a-new-disability-how-do-let-my-coordinator-know-that-i-need-additional-accommodations-and-support\">\n            \n\n<p>Upload your new documentation in the&nbsp;<a href=\"https:\/\/ventus.carleton.ca\/student\/\">Ventus Student Portal<\/a>&nbsp;and contact the PMC Front Desk at&nbsp;<a href=\"mailto:pmc@carleton.ca\">pmc@carleton.ca<\/a>&nbsp;or 613-520-6608 to schedule an appointment with your&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">PMC Coordinator<\/a>. Step-by-step instructions for adding disability information and uploading documentation to your Ventus account are available on the <a href=\"https:\/\/carleton.ca\/ventushelp\/setting-up-your-ventus-account\/#confirming-adding-disability-information\" target=\"_blank\" rel=\"noreferrer noopener\">Managing your Ventus Account page of the Ventus Help website<\/a>.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-my-disability-is-not-confirmed-by-my-pmc-coordinator-in-ventus-does-this-mean-i-will-not-be-able-to-receive-accommodations\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    My disability is not confirmed by my PMC Coordinator in Ventus. Does this mean I will not be able to receive accommodations?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-my-disability-is-not-confirmed-by-my-pmc-coordinator-in-ventus-does-this-mean-i-will-not-be-able-to-receive-accommodations\">\n            \n\n<p>Email your PMC Coordinator to ask what is the best way to proceed. You can find their contact information under our&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">staff listing<\/a>&nbsp;on the PMC website, or contact the PMC reception at 613-520-6608 or&nbsp;<a href=\"mailto:pmc@carleton.ca\">pmc@carleton.ca<\/a>.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-my-disability-documentation-has-expired-how-can-i-provide-new-documentation-so-i-can-continue-to-receive-accommodations-and-support-from-pmc\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    My disability documentation has expired. How can I provide new documentation so I can continue to receive accommodations and support from PMC?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-my-disability-documentation-has-expired-how-can-i-provide-new-documentation-so-i-can-continue-to-receive-accommodations-and-support-from-pmc\">\n            \n\n<p>Schedule an appointment with your doctor to complete a new documentation form for PMC. <strong class=\"myprefix-text-bold\">Upload the new documentation to your Student Portal when it is ready.<\/strong> In the meantime, send an email to your PMC Coordinator to ask if it is possible to receive interim accommodations and supports while you are updating your documentation.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n\n\n\n<h2 id=\"accommodations-process\" class=\"wp-block-heading\">Accommodations Process<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-when-should-i-request-accommodations-for-my-courses\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    When should I request accommodations for my courses?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-when-should-i-request-accommodations-for-my-courses\">\n            \n\n<p>For\u00a0<strong>in-term tests or midterms<\/strong>, please request accommodations at least ten (10) business days before the test or midterm.<\/p>\n\n\n\n<p>For&nbsp;<strong>final exams<\/strong>, the deadlines to request accommodations are published in the&nbsp;<a href=\"https:\/\/calendar.carleton.ca\/academicyear\/\">University academic calendars<\/a>&nbsp;for both undergraduate and graduate students.<\/p>\n\n\n\n<p>Before you request accommodations in the&nbsp;<a href=\"https:\/\/ventus.carleton.ca\/student\/\">Ventus Student Portal<\/a>, make sure to review the evaluation requirements (e.g., test, exams, assignments, presentations, group work, class attendance, etc.) for each course so that you are ONLY requesting accommodations that are actually needed.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-the-accommodations-i-need-this-term-are-not-in-my-template-accommodations-what-should-i-do\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    The accommodations I need this term are not in my template accommodations. What should I do?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-the-accommodations-i-need-this-term-are-not-in-my-template-accommodations-what-should-i-do\">\n            \n\n<p>Email your PMC Coordinator to ask what the best way is to proceed. You can find their contact information under our&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">staff listing<\/a>&nbsp;on the PMC website, or contact the PMC reception at 613-520-6608 or&nbsp;<a href=\"mailto:pmc@carleton.ca\">pmc@carleton.ca<\/a>&nbsp;to book an appointment<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-will-my-professors-know-that-i-am-a-pmc-student-who-requires-accommodations\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How will my professors know that I am a PMC student who requires accommodations?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-will-my-professors-know-that-i-am-a-pmc-student-who-requires-accommodations\">\n            \n\n<p>Your professor(s) will see your accommodations in the Ventus Faculty Portal once you have requested accommodations for their course(s).<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-should-i-contact-my-professors-to-discuss-the-accommodations-needs-specific-in-my-letter-of-accommodation-loa\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How should I contact my professor(s) to discuss the accommodations needs specific in my Letter of Accommodation (LOA)?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-should-i-contact-my-professors-to-discuss-the-accommodations-needs-specific-in-my-letter-of-accommodation-loa\">\n            \n\n<p>It is&nbsp;<strong class=\"myprefix-text-bold\">your responsibility&nbsp;<\/strong>to follow up with the professor for each course after all pending accommodations have been approved by your PMC Coordinator to discuss which of the accommodations you have selected for the course are applicable based on the evaluation requirements.<\/p>\n\n\n\n<p>Your professors will specify in their course outlines how they would like to be contacted by students. Some professors will set aside weekly office hours to meet with students. If you require privacy to discuss your accommodation needs, we recommend that you contact your professors by email to schedule an in-person or virtual meeting.<\/p>\n\n\n\n<p>If you require coaching on what is the best way to discuss your accommodations with your professors, please contact your&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">PMC Coordinator<\/a>.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n\n\n\n<h2 id=\"support-services\" class=\"wp-block-heading\">Support Services<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-are-hearing-services-asl-interpreters-computer-notetakers-captioning-organized\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How are hearing services (ASL interpreters, computer notetakers, captioning) organized?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-are-hearing-services-asl-interpreters-computer-notetakers-captioning-organized\">\n            \n\n<p>Students who are Deaf and Hard of Hearing will be able to request services such as ASL interpreters, computerized note-takers, and captioning through your&nbsp;<a href=\"https:\/\/ventus.carleton.ca\/student\/\">Ventus Student Portal<\/a>, but they will be designated as \u201cpending approval\u201d so that your PMC Coordinator can work with&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/#sect5\">Hunter Calder<\/a>&nbsp;to coordinate these services.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-am-approved-to-receive-volunteer-notes-for-my-courses-how-do-i-request-this-service-and-where-do-i-go-to-download-the-notes\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I am approved to receive volunteer notes for my courses. How do I request this service and where do I go to download the notes?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-am-approved-to-receive-volunteer-notes-for-my-courses-how-do-i-request-this-service-and-where-do-i-go-to-download-the-notes\">\n            \n\n<p>If volunteer notetaking is approved as one of your template accommodations, you can request the services each term through your&nbsp;<a href=\"https:\/\/ventus.carleton.ca\/student\/\">Ventus Student Portal<\/a>. <strong class=\"myprefix-text-bold\">Note that this is a teaching accommodation<\/strong> that is not guaranteed and is provided by peer volunteer notetakers recruited from your classes. Please follow up with each course instructor to kindly ask them to make&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/faculty-and-instructors\/resource-guides\/notetaking-accommodations\/#sect2\">an announcement<\/a>&nbsp;in class and\/or in Brightspace to recruit a volunteer notetaker.&nbsp;Ventus will notify you when a volunteer notetaker has been found for a course.<\/p>\n\n\n\n<p>Volunteer notes can be downloaded  in the \u201cLecture Notes\u201d tab in Ventus.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-register-my-service-animal-so-that-they-can-accompany-me-to-my-classes\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I register my service animal so that they can accompany me to my classes?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-register-my-service-animal-so-that-they-can-accompany-me-to-my-classes\">\n            \n\n<p>Animals are not permitted in buildings on campus except if they are working service animals who are assisting persons with disabilities. ÐÓ°ÉÔ­´´ has developed a&nbsp;<a href=\"https:\/\/carleton.ca\/secretariat\/wp-content\/uploads\/Domestic-Animals-on-Campus-Policy.pdf\">Policy<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/carleton.ca\/secretariat\/wp-content\/uploads\/Domestic-Animals-on-Campus-Guidelines-2.pdf\">Guidelines<\/a>&nbsp;to provide additional information on how, and under what circumstances, animals may be permitted on campus. It also outlines the accommodation process, registration requirements, expectations and restrictions. If you wish to register your service animal through PMC, please contact the PMC at <a href=\"mailto:pmc@carleton.ca\">pmc@carleton.ca<\/a> or 613-520-6608 to book an information meeting with a PMC coordinator to discuss documentation and training requirements and registration process.<\/p>\n\n\n\n<p>If you wish to have a service animal with you in residence, please note that Housing and Residence Life Services has its own&nbsp;<a href=\"https:\/\/housing.carleton.ca\/service-animals\/\">Policy on Service Animals in Residence<\/a>&nbsp;and that a separate application will be required. Please contact&nbsp;<a href=\"mailto:residence@cunet.carleton.ca\">residence@cunet.carleton.ca<\/a>&nbsp;for more information.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-request-support-services-like-learning-strategies-ls-disability-counselling-assistive-technology-training-and-support-and-disability-groups\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I request support services like Learning Strategies (LS), disability counselling, assistive technology training and support and disability groups?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-request-support-services-like-learning-strategies-ls-disability-counselling-assistive-technology-training-and-support-and-disability-groups\">\n            \n\n<p>Please contact your PMC Coordinator to ask for a referral. You can find their contact information under our&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">staff listing<\/a>&nbsp;on the PMC website.&nbsp; Contact the PMC reception at 613-520-6608 or&nbsp;<a href=\"mailto:pmc@carleton.ca\">pmc@carleton.ca<\/a>&nbsp;if you do not know who your PMC Coordinator is or if you want to book an appointment.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-what-other-services-are-offered-by-the-pmc\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    What other services are offered by the PMC?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-what-other-services-are-offered-by-the-pmc\">\n            \n\n<p>In addition to academic accommodations, PMC offers a wide range of support services to support your transition, your learning, and your mental health in university. Ask your&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">PMC Coordinator<\/a>&nbsp;for more information and referral to the following support services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learning Strategy (LS)<\/li>\n\n\n\n<li>Disability Counselling<\/li>\n\n\n\n<li>Support Groups \u2013 ADHD Group, Anxiety Group Series, Graduate Student Writing Support Group, Friday Socials, Learning Strategies and Support Group<\/li>\n\n\n\n<li>Mentorship Volunteer Program<\/li>\n\n\n\n<li>Assistive Technology (AT) exploration and training<\/li>\n<\/ul>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-need-my-course-materials-in-an-alternate-format-how-do-i-request-this-service\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I need my course materials in an alternate format. How do I request this service?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-need-my-course-materials-in-an-alternate-format-how-do-i-request-this-service\">\n            \n\n<p>A referral from your PMC coordinator, <a href=\"https:\/\/library.carleton.ca\/services\/library-accessibility-services\">Library Accessibility Services<\/a> is required to access&nbsp;<a href=\"https:\/\/library.carleton.ca\/services\/library-accessibility-services\/alternate-formats\" target=\"_blank\" rel=\"noreferrer noopener\">Alternate Format Services<\/a>. Please contact your&nbsp;<a href=\"https:\/\/carleton.ca\/pmc\/about-pmc\/our-team\/\">PMC Coordinator<\/a>&nbsp;to ask for a referral.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Questions Back to Top Accommodations Process Back to Top Support Services Back to Top<\/p>\n","protected":false},"author":279,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-7741","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/pages\/7741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/users\/279"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/comments?post=7741"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/pages\/7741\/revisions"}],"predecessor-version":[{"id":8213,"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/pages\/7741\/revisions\/8213"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/media?parent=7741"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/pmc\/wp-json\/wp\/v2\/cu_page_type?post=7741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}