Mac Tips Archives - Ӱԭ Mobile Services /mobileservices/category/mac-tips/ Ӱԭ University Thu, 01 Feb 2018 19:12:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.1 Securely Erasing a Mac (before selling) /mobileservices/2016/erasing-mac/?utm_source=rss&utm_medium=rss&utm_campaign=erasing-mac Mon, 07 Nov 2016 18:14:29 +0000 http://carleton.ca/iteam/?p=14033
  • Mac harddrive iconReview: What to do before selling or giving away your Mac, 
  • Erase the Mac’s internal drive, :
    1. Start up from the internal Recovery partition, by holding down Command (⌘)-R immediately after turning on or restarting your Mac. Release when you see the Apple logo.
    2. Open Disk Utility from the utilities window, then 
    3. You can select Security Options to overwrite the drive with zero’s.
  • Note re: SSD Drives: The Security Options (over-writing with zeros) will NOT be presented if the drive is an SSD (Solid State Drive). For SSDs, this is generally considered unnecessary, as well as excessively wearing of the life-cycle of an SSD drive.  If you desire, Apple’s FileVault drive encryption capability can be used to provide an extra level of comfort that your data will remain inaccessible, as explained by either of these two articles:

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    Mac Tip: Accessing Banner INB from a Mac /mobileservices/2016/mac-tip-accessing-banner-inb-from-a-mac/?utm_source=rss&utm_medium=rss&utm_campaign=mac-tip-accessing-banner-inb-from-a-mac Mon, 02 May 2016 20:31:32 +0000 http://carleton.ca/iteam/?p=13986 If you are a staff or faculty member with authorization to access , Ӱԭ’s enterprise resource planning (ERP) system from a PC, you can also access it from a Mac. You will need:

    • A wired, on-campus network connection. If you are on wireless or off-campus, you must use first.
    • Java installed on your Mac. You can download it from Oracle:
      • Run the Java installer
      • Enable Java in your browser, with the Banner INB server added to the Java exception list.
        • Open the Java OS X Preference Pane
        • From the Java Control Panel, select: Security → Enable Java content in the browser, then enter into the Exception Site List: 
    • Open a browser (e.g. Safari) connection to

    PS. 5-Oct-2016: Users of the most recent version of OS X, Sierra (OS X 10.12.x), have reported they get an error when attempting to log into Banner INB. is investigating: Ticket # IM150554 

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    Mac Outlook 2011 fix for OS X 10.11 (El Capitan) /mobileservices/2015/mac-outlook-2011-fix-for-os-x-10-11-el-capitan/?utm_source=rss&utm_medium=rss&utm_campaign=mac-outlook-2011-fix-for-os-x-10-11-el-capitan Thu, 01 Oct 2015 20:22:56 +0000 http://carleton.ca/iteam/?p=14012 Microsoft has identified a problem with Mac Outlook 2011, part of Microsoft Office 2011 for Mac, running under OS X 10.11 (El Capitan):

    Please note: The problem does not affect Mac users who upgrade to OS X 10.11, and then read their Exchange email using OS X’s built-in mail.app or who access Exchange via the web.

    The fix is to ensure MS Office 2011 is updated to the latest version, 14.5.6. For more information about this update:

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    Mac Email Tip: winmail.dat attachment!? /mobileservices/2014/mac-tip-winmail-dat-attachment/?utm_source=rss&utm_medium=rss&utm_campaign=mac-tip-winmail-dat-attachment Wed, 25 Jun 2014 15:37:11 +0000 http://www.carleton.ca/iteam/?p=13920 If you receive an attachment labelled winmail.dat on your Mac, it means that the message was sent from Microsoft Exchange and that you were inadvertently sent the message in an internal format intended for Microsoft Outlook users. This is not something that the sender explicitly chose to do, but rather a hiccup that can occur occasionally

    Apple provides information on how you can contact the sender to adjust their Outlook settings so this does not happen again:

    • Mac OS X Mail: What is a winmail.dat attachment?

    However this is not always practical. Alternatively, there are a number of free and commercial OS X utilities intended to convert winmail.dat attachments to be readable on a Mac. Here is a sample free one:

    • TNEF’s Enough, 

    References

    • TNEF’s Enough, 
    • TNEF’s Enough 2.2 – Winmail.dat Decoder, 
    • Why am I receiving winmail.dat attachments? 
    • Open winmail.dat files on a Mac,

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    Mac Tip: Configuring Ӱԭ email /mobileservices/2013/mac-carleton-email/?utm_source=rss&utm_medium=rss&utm_campaign=mac-carleton-email Mon, 30 Sep 2013 16:06:23 +0000 http://carleton.ca/iteam/?p=13599 Reading your Ӱԭ mail directly on your Mac using an email program is easy and more convenient than logging onto a website to access your mail. You have a choice of email programs to use, viz:

    • The Mac’s free, built-in Mail.app email program, or
    • The commercial Microsoft Outlook email program, included in the Microsoft Office 2011 suite, along with Word, Excel and PowerPoint.

    Faculty/Staff Instructions—Microsoft Outlook

    All faculty and staff receive a Ӱԭ Outlook/Exchange email account, and for the majority, MS Office 2011 is the recommended option for reading their Ӱԭ email, as:

    • The MicroSoft Office 2011 suite, which includes Microsoft Outlook, is available to all Staff (or equivalent) and Faculty.
    • Microsoft Outlook for the Mac provides access to all the features of the Outlook/Exchange calendar—e.g. booking appointments with staff/faculty, as well as many meeting rooms on-campus.

    Configuration of Microsoft Outlook

    • Install MS Office 2011 for Mac (available from for a small distribution fee).
    • Apply any updates: Open Word, Excel, or PowerPoint, and check for Updates: Help > Check for Updates
    • Launch Microsoft Outlook for Mac
    • Enter your Account Description, Full name, E-mail address, Authentication Method, User name and password:
      • Account description: Ӱԭ Exchange ← whatever description is meaningful to you
      • Full name: e.g. Jane Doe
      • E-mail address: e.g. janedoe@cunet.carleton.ca ← Note: no spaces, and the @cunet in the address
      • Method: User Name and Password ← This is the default pop-up choice
      • Username: CUNET\janedoe ← i.e. CUNET\your MyӰԭOne-userid
      • Password: Your MyӰԭOne password
        Image of MS Outlook configuration showing sample address, userid, and password entry

    ٳܻԳԲٰܳپDzԲⲹ.

    Everyone taking a course at Ӱԭ receives a student email account. The Ӱԭ Student email account aka Cmail, can easily be configured to work with the Mac’s built-in Mail.app email program, included with every Mac.

    Configuration of Mail.app

    • Apple menu > System Preferences… > Mail, Contacts & Calendars > Microsoft Exchange
    • Enter your Name, Email Address, and password:
      • Name: Jane Doe
      • Email Address: janedoe@cmail.carleton.ca ← i.e. your MyCarletonOne-userid@cmail.carleton.ca
      • Password: Your MyӰԭOne password
        Image of configuration for mail.app showing address and password entry
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    Using your iPhone to control Keynote on your Mac /mobileservices/2013/using-keynote-remote/?utm_source=rss&utm_medium=rss&utm_campaign=using-keynote-remote Mon, 16 Sep 2013 17:42:02 +0000 http://carleton.ca/iteam/?p=13558 If you’re presenting your slides using on your MacBook, you can use your iPhone with the  to advance your pressentation, as well as preview your next slides.

    Unfortunately many enterprise Wi-Fi networks, including Ӱԭ’s CU-Wireless, are not compatible with Bonjour protocol that the iPad uses. So here’s one workaround:

    1. Plug your MacBook into the projector, as per usual.
      Tip: Keep a , appropriate for your MacBook, in your laptop bag.
    2. [Optional – Internet Connectivity]
      If you need Internet connectivity during your presentation, plug your MacBook into the provided Ethernet socket.
      Tip: Keep an Ethernet patch cord, and if your MacBook needs one, a , in your laptop bag.
    3. Create a Wi-Fi network using your MacBook
      • Apple icon > System Preferences… > Network > Wi-Fi > Create Network… > Security > Password
      Advanced Tip: You can avoid using your laptop to create the Wi-Fi network for your iPhone, by instead placing a pre-configured in-line with with your MacBook Ethernet connection. Just plug the Ethernet cable intended for your laptop into the Airport Express, and run a 2nd Ethernet cable from the Airport Express to your laptop.
    4. Join your iPhone to the Wi-Fi network you just created.
      • Settings > Wi-Fi > [select network you created]
    5. Launch Keynote Remote app on our iPhone
      • Keynote Remote > Settings  > [Select MacBook or New Keynote Link…]
    6. Launch Keynote on your Mac
      • Keynote > Preferences… > Remote > [Check] Enable iPhone and iPod Touch Remotes

    After Presentation: To restore Wi-Fi internet connectivity to your laptop after the presentation, select your normal Wi-Fi hotspot.

    Tip: Mute your iPhone to avoid interruptions. For any incoming calls, one press of power on/off button stops the vibrating; two presses sends the call immediately to voicemail.

    References

    • , knowledgebase HT23325, support.apple.com
    • , Dave Delaney, davemadethat.com, Apr 26 2012
    • , macmost.com Nov 2 2011
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