{"id":36347,"date":"2026-04-07T09:12:29","date_gmt":"2026-04-07T13:12:29","guid":{"rendered":"https:\/\/carleton.ca\/its\/?post_type=cu-events&p=36347"},"modified":"2026-04-10T16:20:02","modified_gmt":"2026-04-10T20:20:02","slug":"authentication-error","status":"publish","type":"cu-events","link":"https:\/\/carleton.ca\/its\/cu-events\/authentication-error\/","title":{"rendered":"RESOLVED: Authentication Error"},"content":{"rendered":"

As of 9:30 AM, April 10: This issue is now resolved and all affected services below are accessible once again.\u00a0 If any additional issues are encountered, please contact the ITS Service Desk<\/a>.<\/p>\n

As of 8:00 AM, April 7:\u00a0 ITS is aware of Authentication Errors across multiple services. We are currently working to resolve them, please check back here for updates.<\/p>\n

Current services affected: Ventus, 杏吧原创360, MySuccess, VPN landing page, MyAudit, CourseLeaf, Concur, uAchieve<\/strong>, and possibly others – please report if you come across a service that isn’t listed.<\/span><\/p>\n

Apologies for the inconvenience.<\/p>\n","protected":false},"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_links_to":"","_links_to_target":""},"daevent-type":[331],"event-audience":[],"event-featured":[],"yoast_head":"\nRESOLVED: Authentication Error - Events - Information Technology Services<\/title>\n<meta name=\"description\" content=\"As of 9:30 AM, April 10: This issue is now resolved and all affected services below are accessible once again.\u00a0 If any additional issues are encountered,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/its\/cu-events\/authentication-error\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/its\/cu-events\/authentication-error\/\",\"url\":\"https:\/\/carleton.ca\/its\/cu-events\/authentication-error\/\",\"name\":\"RESOLVED: Authentication Error - 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