.

Impact to staff, faculty, students, and retirees:

Your username and password will remain the same,Ìý myone.carleton.ca will remain in Maintenance mode until further notice. First-time Logins, Account Creations, or Password Resets will be unavailable during this time as ITS performs software upgrades.  Any questions can be directed to the ITS Service Desk at its.service.desk@carleton.ca or 520-3700.

Impact to new users (applicants and new employees):

This pertains to anyone who has been provided a default MyÐÓ°ÉÔ­´´One password.  Please check this page for information to confirm when you will be able to complete the set up of your MC1 account user ID and login.

Once the new system is in place, new users will be directed from ÐÓ°ÉÔ­´´ Central to myone.carleton.ca to change their password and select their security questions.  Once they’ve set up their account, they can then proceed back to ÐÓ°ÉÔ­´´ Central via a link from within myone.carleton.ca.

As a result, the MyÐÓ°ÉÔ­´´One login screen (at myone.carleton.ca) will have an updated look and feel.

Impact to staff, faculty, students, and retirees:

Your username and password will remain the same, however the next time you login to myone.carleton.ca to change your password you will be prompted to select new security questions.

Impact to new users (applicants and new employees):

This pertains to anyone who has been provided a default MyÐÓ°ÉÔ­´´One password. In the current system, they are advised to login to ÐÓ°ÉÔ­´´ Central using their default password to set up their account. Once the new system is in place, new users will be directed to myone.carleton.ca to change their password and select their security questions.  Once they’ve set up their account, they can proceed to ÐÓ°ÉÔ­´´ Central via a link from within myone.carleton.ca.

Answers to Some Questions you May Have..

Will the password rules change?

• No, the password requirements will remain the same.

Will the password expiry policy of 120 days for staff change?

• No, the policy will remain the same.

Why do I have to select new security questions?

• With the new system comes new questions.  The good news is there will be more questions to choose from.  Please note, you can’t have the same answer for more than one question and your responses must be at least three characters.

Any further questions or comments can be directed to the ITS Service Desk at its.service.desk@carleton.ca or 520-3700.

You may have read that the user account information at websites ,Ìýand had been compromised (to name a few).

If you have used your ÐÓ°ÉÔ­´´ credentials on sites outside of ÐÓ°ÉÔ­´´, particularly on the above mentioned sites, your account information may have been compromised. (You can check using ).

ITS recommends that if you must use your ÐÓ°ÉÔ­´´ email address as the login on an external website, that you do not use your ÐÓ°ÉÔ­´´ password.  It is also good practice to change your passwords often (ITS recommends every 120 days).

Keep your ÐÓ°ÉÔ­´´ credentials safe by only using them with ÐÓ°ÉÔ­´´ or ÐÓ°ÉÔ­´´ affiliated systems.

IT Security: Our Shared Responsibility

We all have a key role to play in keeping our home computers and personal devices secure online. We also play a big part in keeping our businesses safe from cyber threats.  To learn more about Cyber Security Awareness Month, check out the and the websites.

You are responsible for the safety of your own accounts. Here are some tips to help you keep your password safe and secure:

• Never respond to email requests for your password, even if the email appears to come from ÐÓ°ÉÔ­´´. These are phishing attempts in order to steal your information.
• Never share your password with others.
• When creating your password, use a minimum eight characters in length and include upper case, lower case, numbers and special characters.
• Use different passwords for your accounts. For example, do not use your Facebook password for your MyÐÓ°ÉÔ­´´One account.
• Change your password at least every 4 to 6 months.

Remember: ITS will NEVER ask you for your password via email.

IT Security: Our Shared Responsibility

We all have a key role to play in keeping our home computers and personal devices secure online. We also play a big part in keeping our businesses safe from cyber threats.  To learn more about Cyber Security Awareness Month, check out the  and the websites.

If you have used your ÐÓ°ÉÔ­´´ credentials on sites outside of ÐÓ°ÉÔ­´´, particularly on the above mentioned sites, your account information may have been compromised. (You can check using ).

ITS recommends that if you must use your ÐÓ°ÉÔ­´´ email address as the login on an external website, that you do not use your ÐÓ°ÉÔ­´´ password.

Keep your ÐÓ°ÉÔ­´´ credentials safe by only using them with ÐÓ°ÉÔ­´´ or ÐÓ°ÉÔ­´´ affiliated systems.

If you have any questions, please contact the ITS Service desk at extension 3700.

You are responsible for the safety of your own accounts. Here are some tips to help you keep your password safe and secure:

• Never respond to email requests for your password, even if the email appears to come from ÐÓ°ÉÔ­´´. These are phishing attempts in order to steal your information.
• Never share your password with others.
• When creating your password, use a minimum eight characters in length and include upper case, lower case, numbers and special characters.
• Use different passwords for your accounts. For example, do not use your Facebook password for your MyÐÓ°ÉÔ­´´One account.
• Change your password at least every 6 to 12 months.

Remember: ITS will NEVER ask you for your password via email.

For more information on changing your MyÐÓ°ÉÔ­´´One password, including a video tutorial on how to do this, visit our .

Here are three things you should do with your passwords:

1. Keep it strong.
2. Keep it secret.
3. Keep changing it.

For more information on changing your MyÐÓ°ÉÔ­´´One password, including a video tutorial on how to change your password, please visit the MyÐÓ°ÉÔ­´´One information page.

• When: November 05, 2013
• Time: 10:00 AM – 11:30 AM
• ³¢´Ç³¦²¹³Ù¾±´Ç²Ô:ÌýTory Building
• Room: 506

Facilitator: Steve Skerlak

Register through the Learning and Development module in ÐÓ°ÉÔ­´´ Central.

If you are having issues logging in or setting up your account, please contact the ITS Service Desk at (613) 520-3700 for immediate assistance during business hours, or by email at its.service.desk@carleton.ca.