  {"id":2411,"date":"2023-10-12T11:27:29","date_gmt":"2023-10-12T15:27:29","guid":{"rendered":"https:\/\/carleton.ca\/its\/help-centre\/?page_id=2411"},"modified":"2024-08-08T14:01:44","modified_gmt":"2024-08-08T18:01:44","slug":"adding-a-shared-mailbox-to-outlook-365-mac","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/adding-a-shared-mailbox-to-outlook-365-mac\/","title":{"rendered":"Adding a Shared Mailbox to Outlook 365 &#8211; Mac"},"content":{"rendered":"<p>These instructions will help assist with adding a departmental shared mailbox to your Outlook 365 client on your MAC desktop.<\/p>\n<p>Permission must be granted to the shared mailbox by the Service Desk before a staff member can access the contents of a mailbox.<\/p>\n<h2>Adding a Shared Mailbox<\/h2>\n<p>To add a shared mailbox to Outlook, follow these steps:<\/p>\n<ol>\n<li>Open Outlook, select <strong>Settings<\/strong> menu and click <strong>Account<\/strong>.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2436 size-medium\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac1-240x325.png\" alt=\"\" width=\"240\" height=\"325\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac1-240x325.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac1-160x217.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac1.png 329w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/li>\n<li>Click <strong>Delegation and Sharing<\/strong>.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2437 size-large\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2-400x338.png\" alt=\"\" width=\"400\" height=\"338\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2-400x338.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2-240x203.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2-160x135.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2-360x305.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac2.png 435w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n<li>In the next window, click <strong>Shared With Me<\/strong> then <strong><strong>+<\/strong><\/strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2438 size-large\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3-400x278.png\" alt=\"\" width=\"400\" height=\"278\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3-400x278.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3-240x167.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3-160x111.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3-360x250.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac3.png 433w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n<li>Search the mailbox you wish to add to Outlook then click <strong><strong>Add.<\/strong><\/strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-2439\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac4-240x255.png\" alt=\"\" width=\"240\" height=\"255\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac4-240x255.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac4-160x170.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac4.png 340w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/li>\n<li>Click <strong>Done<\/strong> then close the Accounts window.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2440 size-large\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5-400x277.png\" alt=\"\" width=\"400\" height=\"277\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5-400x277.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5-240x166.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5-160x111.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5-360x249.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac5.png 444w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n<li>The shared mailbox will now automatically display in your Outlook.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2441\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac6.png\" alt=\"\" width=\"213\" height=\"300\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac6.png 213w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/365Mac6-160x225.png 160w\" sizes=\"(max-width: 213px) 100vw, 213px\" \/><\/li>\n<\/ol>\n<p><\/p>\n<h2>Adding a Shared Calendar<\/h2>\n<p><a href=\"https:\/\/i.carleton.ca\/kb-sd\/add-a-shared-calendar-mac\/\">Add a Shared Calendar Outlook Mac &#8211; Service Desk Wiki (carleton.ca)<\/a><\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>These instructions will help assist with adding a departmental shared mailbox to your Outlook 365 client on your MAC desktop. Permission must be granted to the shared mailbox by the Service Desk before a staff member can access the contents of a mailbox. Adding a Shared Mailbox To add a shared mailbox to Outlook, follow [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Adding a Shared Mailbox to Outlook 365 - Mac - Help Centre<\/title>\n<meta name=\"description\" content=\"These instructions will help assist with adding a departmental shared mailbox to your Outlook 365 client on your MAC desktop. Permission must be granted\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/its\/help-centre\/adding-a-shared-mailbox-to-outlook-365-mac\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/adding-a-shared-mailbox-to-outlook-365-mac\/\",\"url\":\"https:\/\/carleton.ca\/its\/help-centre\/adding-a-shared-mailbox-to-outlook-365-mac\/\",\"name\":\"Adding a Shared Mailbox to Outlook 365 - Mac - Help Centre\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/#website\"},\"datePublished\":\"2023-10-12T15:27:29+00:00\",\"dateModified\":\"2024-08-08T18:01:44+00:00\",\"description\":\"These instructions will help assist with adding a departmental shared mailbox to your Outlook 365 client on your MAC desktop. 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