{"id":217,"date":"2016-10-27T14:40:21","date_gmt":"2016-10-27T18:40:21","guid":{"rendered":"http:\/\/carleton.ca\/its\/help-centre\/?page_id=217"},"modified":"2025-12-08T13:49:47","modified_gmt":"2025-12-08T18:49:47","slug":"email","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/email\/","title":{"rendered":"Email at 杏吧原创 U"},"content":{"rendered":"<p>Email at 杏吧原创 University is powered by the Microsoft M365 for Education service, it features a 50 GB of storage inbox and access to the <a href=\"https:\/\/carleton.ca\/its\/help-centre\/get-microsoft-office-for-students\/\" target=\"_blank\" rel=\"noopener noreferrer\">MS Office suite<\/a> .<\/p>\n<p style=\"padding: 10px; border: 2px solid red;\"><strong><b>Use your MC1 account &amp; password to access your email at 杏吧原创, follow <a href=\"https:\/\/carleton.ca\/its\/help-centre\/confirm-account-registration\/\" target=\"_blank\" rel=\"noopener noreferrer\">these steps<\/a> to change your password.\u00a0 Please note that after you change you MC1 password it will take 15 minutes before you can sign into your Cmail account.<\/b><\/strong><\/p>\n<p>How to access your Email account<\/p>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-student-email-cmail\" aria-expanded=\"false\" aria-controls=\"slideme-student-email-cmail\" class=\"slideme__heading slideme__trigger\">Student Email -@cmail<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-student-email-cmail\" aria-hidden=\"true\"><p><\/p>\n<h2><b class=\"ocpLegacyBold\">Student Email &#8211; @Cmail<\/b><\/h2>\n<p>The email address is in the form <strong>&#x4d;&#x43;&#x31;&#x75;&#x73;&#x65;&#x72;&#x6e;&#x61;&#x6d;&#x65;&#x40;&#x63;&#x6d;&#x61;&#x69;&#x6c;&#x2e;&#x63;&#x61;&#x72;&#x6c;&#x65;&#x74;&#x6f;&#x6e;&#x2e;&#x63;&#x61;\u00a0 <\/strong>Ex.\u00a0 user Jane Doe has an email address of &#x4a;&#97;&#x6e;&#x65;&#68;&#x6f;&#x65;&#64;&#x63;&#x6d;&#97;&#x69;&#x6c;&#46;&#x63;&#x61;r&#x6c;&#101;t&#x6f;&#110;&#46;&#x63;&#97;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>To activate your email a password reset is required. <a href=\"https:\/\/carleton.ca\/its\/all-services\/email\/carleton-student-email\/\">Activate your Email<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/student-mfa-soft-enrolment\/\" target=\"_blank\" rel=\"noopener\">Multi Factor Authentication<\/a> (MFA) is required to access your Cmail, if not configured users will be prompted to do so when attempting to sign into their cmail.<\/li>\n<\/ul>\n<p><\/p>\n<ul>\n<li>Webmail address:\u00a0 <a href=\"https:\/\/outlook.office.com\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook.Office.com<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/articles\/windows-outlook-setup\/\">Set up Email in Windows Outlook<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/email\/set-up-email-in-mac-mail\/\">Set up Email in Mac Mail<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/set-up-email-outlook-for-mac\/\">Set up Email in Mac Outlook<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/email-forwarding-rules\/\" target=\"_blank\" rel=\"noopener noreferrer\">Email Forwarding &amp; Email Rules<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/articles\/configure-your-mobile-phone\">Email on your Phone<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/get-microsoft-office-for-students\/\">Get Microsoft Office<\/a><\/li>\n<li>Log into <a href=\"https:\/\/brightspace.carleton.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">BrightSpace<\/a> using your My杏吧原创One account and click on the\u00a0<strong>Jump To<\/strong>\u00a0menu and\u00a0<strong>杏吧原创 Email (Currently enrolled student)<\/strong>.<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-staff-email-cunet\" aria-expanded=\"false\" aria-controls=\"slideme-staff-email-cunet\" class=\"slideme__heading slideme__trigger\">Staff Email - @cunet<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-staff-email-cunet\" aria-hidden=\"true\"><p><\/p>\n<h2><b class=\"ocpLegacyBold\">Staff Email &#8211; @cunet<\/b><\/h2>\n<p>The email address is in the form <strong>MC1username@<span style=\"text-decoration: underline;\">cunet<\/span>.carleton.ca<br \/>\nStaff\/Faculty <\/strong>also get a @carleton.ca email <a href=\"https:\/\/carleton.ca\/its\/all-services\/email\/exchange-o365-addresses\/\" target=\"_blank\" rel=\"noopener noreferrer\">alias<\/a><\/p>\n<p>Common <a href=\"https:\/\/carleton.ca\/its\/help-centre\/staff-email-faq\/\" target=\"_blank\" rel=\"noopener\">Email FAQ&#8217;s<\/a><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Webmail address:\u00a0 <a href=\"https:\/\/outlook.office.com\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook.Office.com<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/articles\/windows-outlook-setup\/\">Set up Email in Windows Outlook<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/email\/set-up-email-in-mac-mail\/\">Set up Email in Mac Mail<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/set-up-email-outlook-for-mac\/\">Set up Email in Mac Outlook<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/articles\/configure-your-mobile-phone\">Email on your Phone<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/articles\/add-a-shared-mailbox\/\">Add a Shared Mailbox<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/email-forwarding-rules\/\" target=\"_blank\" rel=\"noopener noreferrer\">Email Forwarding &amp; Email Rules<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/its\/help-centre\/email-access-information\/\" target=\"_blank\" rel=\"noopener\">Allow someone to manage your Email &amp; Calendar<\/a><\/li>\n<li><a href=\"http:\/\/carleton.ca\/its\/help-centre\/get-microsoft-office-for-stafffaculty\/\">Get Microsoft Office<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-my-mc1-password-doesnt-work-for-my-cmail-account\" aria-expanded=\"false\" aria-controls=\"slideme-my-mc1-password-doesnt-work-for-my-cmail-account\" class=\"slideme__heading slideme__trigger\">My MC1 password doesn't work for my Cmail account<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-my-mc1-password-doesnt-work-for-my-cmail-account\" aria-hidden=\"true\"><p><\/p>\n<p>If you can sign into some services but not others (<em>Ex.\u00a0 I can sign into 杏吧原创 Central but not Cmail<\/em>).<\/p>\n<p><strong>Solution: Your account needs to be re-synced. Sign into <a href=\"https:\/\/360.carleton.ca\/urd\/sits.urd\/run\/siw_sso.saml\" target=\"_blank\" rel=\"noopener\">杏吧原创360<\/a> with your MC1 account and follow the onscreen instructions to change your password if prompted that it has expired. <span style=\"text-decoration: underline;\">Wait 15 minutes<\/span>, then attempt to sign into your <a href=\"https:\/\/outlook.office.com\/\" target=\"_blank\" rel=\"noopener\">Cmail<\/a> again with your updated password.<\/strong><\/p>\n<p>If this still doesn&#8217;t work or you are not prompted please call the Service Desk 613-520-3700.<\/p>\n<p><\/p>\n<p><\/p><\/dd><dl><\/div>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-do-i-access-a-shared-mailbox\" aria-expanded=\"false\" aria-controls=\"slideme-how-do-i-access-a-shared-mailbox\" class=\"slideme__heading slideme__trigger\">How do I access a shared mailbox?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-do-i-access-a-shared-mailbox\" aria-hidden=\"true\">\n\t\t\t<p>You must have a Staff @cunet email address.<\/p>\n<p><a href=\"https:\/\/carleton.ca\/its\/help-centre\/add-a-shared-mailbox\/\" target=\"_blank\" rel=\"noopener\">https:\/\/carleton.ca\/its\/help-centre\/add-a-shared-mailbox\/<\/a><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-need-a-departmental-email-address\" aria-expanded=\"false\" aria-controls=\"slideme-i-need-a-departmental-email-address\" class=\"slideme__heading slideme__trigger\">I need a departmental email address<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-need-a-departmental-email-address\" aria-hidden=\"true\">\n\t\t\t<p>If you require an Email address for your department, team or event, Staff and Faculty can request a new Email address using the <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/5\/create\/685\" target=\"_blank\" rel=\"noopener\">Customer Portal<\/a><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-happens-to-my-cmail-after-i-graduate\" aria-expanded=\"false\" aria-controls=\"slideme-what-happens-to-my-cmail-after-i-graduate\" class=\"slideme__heading slideme__trigger\">What happens to my Cmail after I graduate?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-happens-to-my-cmail-after-i-graduate\" aria-hidden=\"true\">\n\t\t\t<p>杏吧原创 University students are assigned an email address at the time of admission to a course of study and retain it for life.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email at 杏吧原创 University is powered by the Microsoft M365 for Education service, it features a 50 GB of storage inbox and access to the MS Office suite . Use your MC1 account &amp; password to access your email at 杏吧原创, follow these steps to change your password.\u00a0 Please note that after you change you [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Email at 杏吧原创 U - 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