ÐÓ°ÉÔ­´´ Community Archives - Information Technology Services /its/event-audience/carleton-community/ ÐÓ°ÉÔ­´´ University Wed, 07 Aug 2024 21:02:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.1 VPN Service Unavailable /its/cu-events/vpn-service-unavailable/?utm_source=rss&utm_medium=rss&utm_campaign=vpn-service-unavailable Wed, 07 Aug 2024 16:04:01 +0000 /its/?post_type=cu-events&p=34127 Update as of 1:00 PM.Ìý VPN issues have been resolved.

ITS is experiencing issues with the VPN service, we are aware and working to resolve the problem.

]]> RESOLVED: ÐÓ°ÉÔ­´´ Central Issues /its/cu-events/carleton-central-issues/?utm_source=rss&utm_medium=rss&utm_campaign=carleton-central-issues Wed, 26 Apr 2023 15:41:48 +0000 /its/?post_type=cu-events&p=31942 Update as of 11:55 AM.Ìý This issue has been resolved.Ìý Access to ÐÓ°ÉÔ­´´ Central has returned to normal.

As of 11:30 AM.Ìý Problems are currently being experienced when all users sign into ÐÓ°ÉÔ­´´ Central, users are prompted to ‘Register’ their MC1 account.Ìý ITS Support is aware and are investigating.

]]> RESOLVED – cuLearn currently unavailable /its/cu-events/culearn-currently-unavailable/?utm_source=rss&utm_medium=rss&utm_campaign=culearn-currently-unavailable Sun, 06 Dec 2020 17:16:46 +0000 /its/?post_type=cu-events&p=27436 As of 2:15pm – Issue has been resolved.Ìý cuLearn access has been restored.

12/6/2020 11:30am.Ìý cuLearn is currently unavailable.Ìý ITS is aware of the issue and is working to resolve it as soon as possible.

]]> CU on The GO Printing unavailable – RESOLVED /its/cu-events/cu-on-the-go-printing-unavailable/?utm_source=rss&utm_medium=rss&utm_campaign=cu-on-the-go-printing-unavailable Tue, 28 Jan 2020 17:10:13 +0000 /its/?post_type=cu-events&p=26515 As of 12:00PM – Currently CUonTheGo printing is unavailable.Ìý ITS Support is aware and are investigating.

As of 4:00PM on 1/28/2020 the CUonTheGo service has been restored.

]]> Wifi Unavailable in the MacOdrum Library – RESOLVED /its/cu-events/wifi-unavailable-in-the-macodrum-library/?utm_source=rss&utm_medium=rss&utm_campaign=wifi-unavailable-in-the-macodrum-library Fri, 19 Jul 2019 12:58:51 +0000 /its/?post_type=cu-events&p=26034 As of 9:50 AM, July 19:

The issue with both wireless networks in the MacOdrum Library has been resolved.Ìý ITS will continue to monitor throughout the day but users can continue to log on as usual.

As of 8:30am, July 19th:

The wireless network CU-Wireless and Eduroam are unavailable in the MacOdrum Library.Ìý Wireless is available across the rest of campus.

ITS Support are aware and investigating.

]]> Banner, CRM-SITS, eShop, u.Achieve (DARS), MC1, The Portal, Student Accounts/Password Resets (See details below for all services affected) /its/cu-events/banner-crm-sits-eshop-u-achieve-dars-mc1-the-portal-student-accounts-password-resets-see-details-below-for-all-services-affected/?utm_source=rss&utm_medium=rss&utm_campaign=banner-crm-sits-eshop-u-achieve-dars-mc1-the-portal-student-accounts-password-resets-see-details-below-for-all-services-affected Wed, 03 Apr 2019 18:56:02 +0000 /its/?post_type=cu-events&p=25825 Clients will be unable to access the following services as ITS performs software upgrades.

  • Banner / FAST
  • CRM-SITS (360.carleton.ca website)
  • eShop Services (reduced functionality)
  • achieve / DARS Audit Services
  • cuPortfolio Services
  • MyÐÓ°ÉÔ­´´One (MC1)
  • MyÐÓ°ÉÔ­´´ Portal, Connectmail and CMail through the Portal
  • Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
  • ÐÓ°ÉÔ­´´ CMS & Secondary Web Services
  • Rideau Home Directories, Accounts and Personal Web Pages
  • Student Account Creations and Password Resets
  • Degraded Radius Authentication Services
  • Lyris ListManager Services
  • Pinnacle Voice Billing System

Full service will be restored by 12:00 PM (noon).

]]> Network Printers (konia Minolta) – Staff, Faculty & Students /its/cu-events/network-printers-konia-minolta-staff-faculty-students/?utm_source=rss&utm_medium=rss&utm_campaign=network-printers-konia-minolta-staff-faculty-students Tue, 12 Feb 2019 19:20:50 +0000 /its/?post_type=cu-events&p=25701 Clients will experience disruptions to network printing services for Faculty, Staff and Students as ITS performs software upgrades.

Full service will be restored by 9:30 AM.

]]> Network Issues Being Experienced /its/cu-events/network-issues-experienced/?utm_source=rss&utm_medium=rss&utm_campaign=network-issues-experienced Tue, 29 Nov 2016 14:02:00 +0000 http://carleton.ca/its/?post_type=cu-events&p=21509

Network issues are being experienced this morning impacting a number of services, including:

  • Email
  • Banner
  • ÐÓ°ÉÔ­´´ Central
  • cuLearn
  • MyÐÓ°ÉÔ­´´ Portal
  • access to network drives

The team is investigating and will provide details as they come in.

We thank you for your patience as we work to resolve this issue.

]]> Internet Services /its/cu-events/internet-services-2/?utm_source=rss&utm_medium=rss&utm_campaign=internet-services-2 Tue, 27 Sep 2016 19:05:56 +0000 http://carleton.ca/its/?post_type=cu-events&p=20786 ClientsÌýmay experience slow and degraded Internet services as ITS performs software upgrades.

ÌýFull services will be restored by 11:59 PM.

]]> eShop Services /its/cu-events/eshop-services/?utm_source=rss&utm_medium=rss&utm_campaign=eshop-services Wed, 27 Jul 2016 13:45:05 +0000 /its/?post_type=cu-events&p=20406 eShop will be unavailable due to maintenance and updates.

For more information, please seeÌý

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