Archives - Information Technology Services

New email signatures are here! Learn how to change yours now

christophercline — Thu, 23 Sep 2021 19:35:05 +0000

In 2021, �Ӱ�ԭ�� University refreshed its brand with a new logo, brand guidelines and more. It was an exciting development that strengthens our message and provides an identity distinct from others.

Looking for a way to help spread the word about our new brand identity? One quick and easy way for faculty and staff members of �Ӱ�ԭ�� to help is by swapping your current email signature format with the updated look and feel provided by �Ӱ�ԭ��.ca/brand.

Not sure how to change your signature? Start by clicking this link to download the signature file directly, or visit �Ӱ�ԭ��’s Brand page, navigate to the file under the Brand Templates section,��and download the signature file.

Next you’ll need to update your signature within your email application of choice. The file above contains instructions on how to do this but, whether you are using��your �Ӱ�ԭ�� email on Outlook for Windows, Mac or the web, we’ve included links to helpful tutorials below that should assist:

��to learn about ways we can assist.

When members of the �Ӱ�ԭ�� community engage with the public, they influence our reputation and our brand. This includes email communications. Thanks for your help!

Microsoft introduces new Cortana Daily Briefing feature

troybernard — Mon, 02 Nov 2020 12:18:26 +0000

Microsoft has just introduced a new tool called the Cortana Daily Briefing Email, a personalized email that��Office��constructs for you, based upon what Microsoft 365 (or Office) knows about your day. This is an automated service —��no one from �Ӱ�ԭ�� University, Microsoft or any other organization is accessing your inbox.

If you do not wish to use the new Daily Briefing Email feature, simply follow these three easy steps:

1. Open the most recent Daily Briefing Email in your Outlook inbox.
2. Scroll to the bottom of the email.
3. Click “Unsubscribe“

More information can be found at this page.

Cyber Security Awareness Month – How to Spot a Phishing Attempt

marykathrynroberts — Tue, 08 Oct 2019 15:44:03 +0000

It’s Cyber Security Awareness Month and this week we’re talking about email.

Email is one of the easiest ways for cyber criminals to target ordinary citizens.�� Here are a few risks to be aware of when it comes to your email:

A weak email account password could leave your personal information vulnerable –�� and use two-factor authentication when possible
��may be sent as an attachment in an email and allow criminals access to your information.
��can spread through email to your entire contact list without you knowing it.
��can trick you into opening attachments or giving up personal information. They appear to be emails from organizations or companies you trust, but they’re often the gateway to identity theft.
��can get through your filter and inundate you with unsolicited email.

If you receive an��email from an address you don’t recognize, your first thought should be: is this email legitimate? ��But know that malicious emails can also come from an address that you do recognize – perhaps their account got hacked and is now being used to spam people.

There’s a good chance an email is a phishing attempt if:

It asks you for your password or directs you to a web form asking for your password
If the link within the body of the message points to a non-�Ӱ�ԭ�� email address
The subject line is in all caps
There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
There are spelling or grammatical errors in the email

It’s important to be able to recognize a phishing attempt and, most importantly, not be baited.

What do you do if you receive a phishing email? A good rule of thumb is to automatically delete anything that looks out of the ordinary or if you’re not quite sure, you can forward it along to the ITS Service Desk.��

5 Ways to Spot a Phishing Attempt

marykathrynroberts — Thu, 01 Aug 2019 15:34:28 +0000

can trick you into opening attachments or giving up personal information. They appear to be emails from organizations or companies you trust, but they’re often the gateway to data breaches or identity theft.

5 Ways to Recognize a Phishing Attempt

It asks you for your password or directs you to a web form asking for your password
If the link within the body of the message points to a non-�Ӱ�ԭ�� email address
The subject line is in all caps
There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
There are spelling or grammatical errors in the email

Successful Phishing Campaigns

If successful, phishing scams can have serious repercussions.

Some successful phishing attempts that made the news include the , Hillary Clinton’s campaign manager, and a for which impacted payroll.

Other Risks to your Email

In addition to phishing, here are a few risks to always be aware of when it comes to your email:

A weak email account password could leave your personal information vulnerable – .
may be sent as an attachment in an email and allow criminals access to your information.
can spread through email to your entire contact list without you knowing it.
can get through your filter and inundate you with unsolicited email.

Email is one of the easiest ways for cyber criminals to target ordinary citizens. So, as with anything in life, if something seems suspicious, go with your instincts.

External Email Tagging Being Implemented to Combat Phishing

marykathrynroberts — Thu, 25 Apr 2019 14:13:03 +0000

At �Ӱ�ԭ�� we often see phishing emails that appear to be from @carleton.ca addresses, when in fact they are fake accounts created with malicious intent. These emails often encourage the recipient to click on a link and provide sensitive information, like their username and password.

To better protect �Ӱ�ԭ�� staff, faculty, and students against these threats, ITS will be implementing external email tagging.�� Starting on May 6, all emails received from senders outside the CUNET network will be marked with [External Email].

After May 6, if you receive an email that appears to be from an @carleton.ca email address, but has been marked [External Email], it’s a warning that the email may not be legitimate.

In addition, email that have links in them will also include the following ‘tag’ or warning, at the bottom of messages.

It’s important to note that an email message with this warning does not necessarily mean the email is malicious – only that the recipient should take caution before clicking any links or attachments included within the email.

For questions or additional information, please email the ITS Service Desk at its.service.desk@carleton.ca or call 520-3700.

Beware of Phishing Email circulating on campus – Appears to be from �Ӱ�ԭ�� University Senior Manager!

kellycallan — Fri, 04 Jan 2019 16:50:13 +0000

Beware of phishing emails circulating on campus with subject of “Rafik Goubran’s invitation is waiting for your response”.��This is a phishing email and should be deleted immediately.

If you respond to these messages, you may be asked to purchase gift cards or bitcoins for the individual.

Do not accept invitation, do not send gift cards or other monies, and do not reply or respond to the message.

If you have already responded to this email, please contact the ITS Service Desk immediately.

Always be wary of unsolicited email that asks for personal information, or tries to convince you to click on a web link to update personal information or to purchase gift cards etc.�� These are often phishing emails.

How can you tell if an email is a phishing attempt?

It appears to come from the �Ӱ�ԭ�� University President, senior or other management, however the email address is not correct.
It has bad or unknown email addresses.
It ask you to purchase gift cards or bitcoins and then asks to send the details of the cards electronically.
It asks you for your password or directs you to a webform asking for your password
The subject line is in all caps
There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
There are spelling or grammatical errors in the email

Please visit our for more tips on protecting yourself online.

Cyber Security: Our Shared Responsibility

marykathrynroberts — Fri, 28 Sep 2018 14:54:14 +0000

Cyber Security Awareness Month is an internationally recognized campaign held each October to inform the public of the importance of cyber security. This campaign is focused on helping us be more secure online, by knowing simple steps to take to protect ourselves, our families, our workplace and our devices.

Humans are the first line of defence in cyber security. ��We can have a stringent password policy that stipulates complex passwords and mandatory password changes, but if Bob is falling for phishing attacks, reusing passwords across multiple platforms, and just not safeguarding his passwords, then he’s putting himself at risk.

Her are some things you (and Bob) can do to stay safe:

Protect your accounts with strong authentication.�� Create a strong password (try using pass phrases as opposed to words), have separate passwords for every account, and use two-factor authentication wherever possible.
Safeguard your personal information.:��Information about you, such as your purchase history or location, has value – just like money. Be thoughtful about who gets that information and how it’s collected through apps and websites.
Think before you act:��Be wary of communications that implore you to act immediately, offer something that sounds too good to be true or ask for personal information. When in doubt, throw it out.
Back it up:��Protect your valuable work, music, photos and other digital information by making an electronic copy and storing it safely.

No individual, business or government entity is solely responsible for securing the internet, and everyone must play a role in protecting their part of cyberspace, including the devices and networks they use. If everyone does their part our interconnected world will be safer, more resistant from attacks and more resilient if an attack occurs.

This content was produced using material from the American Stop Think Connect campaign and the Canadian Get Cyber Safe campaign.

August IT Security Tip: Protect Your Personal Information

marykathrynroberts — Tue, 31 Jul 2018 15:39:23 +0000

In this month’s IT security tip we’re talking about protecting not only your personal information, but your online identity as well.

What you post online can come back to haunt you.

Here are four simple tips to help you protect your personal information:

Limit the amount of personal information you post when using social media tools such as Facebook, Instragram, Twitter and YouTube.
Do not assume that email is private.
Limit the amount of personal information (such as SIN, credit card numbers, banking information, drivers license number, etc.) you store on your computer. If your computer is lost or stolen this can be valuable information.
Log off, lock your screen, or use a password-activated screensavers when stepping away from your computer.

For more information on protecting yourself online, please visit��/its/security/.

Internet Issues Due to Construction in Brewer Park: Resolved

marykathrynroberts — Wed, 04 Jul 2018 13:03:22 +0000

Internet and email service on the �Ӱ�ԭ�� University campus was disrupted yesterday at 10 a.m. after construction in Brewer Park severed a cable that carries our Internet links. The service provider was on site to make repairs and Internet service was restored by approximately 8:30 p.m.��

Thank you for your patience.

Design Change Coming to �Ӱ�ԭ��’s Single Sign On Webpage

marykathrynroberts — Thu, 07 Jun 2018 18:37:49 +0000

On Wednesday June 13, ITS will be updating �Ӱ�ԭ��’s Federated Single Sign On webpage.�� This is the page you see when you go to login to �Ӱ�ԭ�� Exchange Email, Office 365 applications, SharePoint, OneDrive, Fusion, Halogen and Medgate.��

This is simply a design change and no action is required.

The page will go from looking like this:

To this:

If you are on a mobile device, or a narrow screen, the page will go from looking like this:

To this:

ITS would like to remind you to keep your password safe and secure.�� Do not use your My�Ӱ�ԭ��One credentials to login to any sites outside of �Ӱ�ԭ�� and remember, we will never ask you for your password.