{"id":4548,"date":"2016-11-16T16:11:48","date_gmt":"2016-11-16T21:11:48","guid":{"rendered":"https:\/\/carleton.ca\/facts\/?p=4548"},"modified":"2017-01-06T11:35:12","modified_gmt":"2017-01-06T16:35:12","slug":"tips-financial-services-insider-not-mix-error-message-just-pop-3-5","status":"publish","type":"post","link":"https:\/\/carleton.ca\/facts\/2016\/tips-financial-services-insider-not-mix-error-message-just-pop-3-5\/","title":{"rendered":"Tips from a Financial Services Insider: Why did a do-not-mix error message just pop up? (3 of 5)"},"content":{"rendered":"<p>Now that eShop has been live for a year, the Accounts Payable team would like to share some common questions that have been asked and errors that have been made.\u00a0 It is our hope that sharing them will save some of you the time and trouble of repeating the same errors.<\/p>\n<h2>Tip #3: Why did a do-not-mix error message just pop up?<\/h2>\n<p>The following error message pops up when you try to add a cheque requisition or an internal service provider form to your eShop cart:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4549\" src=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage.png\" alt=\"errormessage\" width=\"1003\" height=\"54\" srcset=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage.png 1003w, https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage-160x9.png 160w, https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage-240x13.png 240w, https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage-768x41.png 768w, https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage-400x22.png 400w, https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ErrorMessage-360x19.png 360w\" sizes=\"(max-width: 1003px) 100vw, 1003px\" \/><\/p>\n<h2>What causes this error message?<\/h2>\n<h3><em>Cheque Requisition Forms<\/em><\/h3>\n<ul>\n<li>Cheque requisitions are do-not-mix forms. I like to say that \u2018cheque requisitions do not play well with others\u2019.\u00a0 If you try to add a cheque requisition to a cart with anything else in it, the error message will appear.<\/li>\n<li>The simplest rule \u2013 1 invoice per cheque requisition. 1 cheque requisition per cart.<\/li>\n<\/ul>\n<h3><em>Internal Service Provider Request Forms<\/em><\/h3>\n<ul>\n<li>Internal Service Provider Requests are do-not-mix forms. Like cheque requisitions, they also do not play with others.\u00a0 If you try to add an Internal Service Provider Request Form to a cart with anything else in it, the error message will appear.<\/li>\n<li>The simplest rule \u2013 only internal service provider forms to the same internal service provider (e.g. The Print Shop) in a cart.<\/li>\n<\/ul>\n<h2>Related Tips<\/h2>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/facts\/2016\/tips-financial-services-insider-never-put-sin-eshop-document-1-5\/\">(1 of 5) NEVER put a SIN on any eShop document<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/2016\/tips-financial-services-insider-eshop-2-5\/\">(2 of 5) Checking the status of a document in eShop<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/2017\/tips-financial-services-insider-process-payments-invoices-4-5\/\">(4 of 5) We process payments from invoices<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/2017\/tips-financial-services-insider-pay-balance-forward-5-5\/\">(5 of 5) How to pay a balance forward<\/a><\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Now that eShop has been live for a year, the Accounts Payable team would like to share some common questions that have been asked and errors that have been made.\u00a0 It is our hope that sharing them will save some of you the time and trouble of repeating the same errors. Tip #3: Why did [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips from a Financial Services Insider: Why did a do-not-mix error message just pop up? 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