{"id":3581,"date":"2015-08-17T13:38:59","date_gmt":"2015-08-17T17:38:59","guid":{"rendered":"http:\/\/carleton.ca\/facts\/?page_id=3581"},"modified":"2026-02-09T14:31:36","modified_gmt":"2026-02-09T19:31:36","slug":"eshop","status":"publish","type":"page","link":"https:\/\/carleton.ca\/facts\/eshop\/","title":{"rendered":"eShop Tools, Support and Training"},"content":{"rendered":"<p>We are committed to offering a wide variety of tools, support and training to help you get started with <a href=\"http:\/\/carleton.ca\/eshop\" target=\"_blank\" rel=\"noopener noreferrer\">eShop<\/a>.\u00a0 On this page you will find a user guide, how-to sheet and FAQs.<\/p>\n<p><strong>To gain access to eShop: <\/strong>Through FAAM in <a href=\"https:\/\/cufed.carleton.ca\/adfs\/ls\/?wa=wsignin1.0&amp;wtrealm=urn:cas:cas5prod\" target=\"_blank\" rel=\"noopener noreferrer\">杏吧原创 Central<\/a> (<a href=\"https:\/\/carleton.ca\/facts\/faam\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/carleton.ca\/facts\/faam\/<\/a>)<strong><br \/>\n<\/strong><\/p>\n<p><strong>To log into eShop:<\/strong> <a href=\"http:\/\/www.carleton.ca\/eshop\" target=\"_blank\" rel=\"noopener noreferrer\">www.carleton.ca\/eshop<\/a><\/p>\n<p><strong>Questions? <\/strong>Email <a href=\"&#109;a&#x69;l&#x74;o&#x3a;e&#x73;&#104;&#x6f;&#112;&#x40;&#99;&#x61;&#114;l&#101;t&#x6f;n&#x2e;c&#x61;\" target=\"_blank\" rel=\"noopener noreferrer\">eshop&#64;ca&#114;&#108;&#101;&#116;&#111;&#110;&#46;&#99;&#97;<\/a> or <a href=\"https:&#x2f;&#47;&#x6f;&#117;t&#x6c;&#111;o&#x6b;&#46;&#x6f;&#x66;f&#x69;&#99;e&#x33;&#54;&#x35;&#x2e;c&#x6f;&#109;\/&#x6f;&#119;a&#x2f;&#99;&#x61;&#108;e&#x6e;&#100;a&#x72;&#47;&#x43;&#x61;r&#x6c;&#101;t&#x6f;&#110;&#x55;&#x6e;i&#x76;&#101;r&#x73;&#105;t&#x79;&#54;&#x40;&#99;m&#x61;&#105;l&#x2e;&#99;&#x61;&#x72;l&#x65;&#116;o&#x6e;&#46;&#x63;&#x61;\/bookings\/\" target=\"_blank\" rel=\"noopener noreferrer\">book a virtual office hour<\/a><\/p>\n<p><\/p>\n<h2>Frequently Asked Questions (FAQs)<\/h2>\n<h4>Most Popular FAQs<\/h4>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/commodity-codes\/\" target=\"_blank\" rel=\"noopener noreferrer\">Where can I find the complete list of commodity codes and associated account codes?<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/what-is-an-index\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is an index?<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/faq-internal-vendors\/\" target=\"_blank\" rel=\"noopener noreferrer\">Where can I find a complete list of the internal vendors in eShop?<\/a><\/li>\n<\/ul>\n<h4>Getting Started FAQs<\/h4>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/faq-who-has-access-to-eshop\/\" target=\"_blank\" rel=\"noopener noreferrer\">Who has access to eShop?<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/faq-how-do-i-log-into-eshop\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"slide-title\">How do I log into eShop?<\/span><\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/facts\/eshop\/eshop-frequently-asked-questions\/faq-i-cant-log-in-what-should-i-do\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"slide-title\">I can\u2019t log in.\u00a0 What should I do?<\/span><\/a><\/li>\n<\/ul>\n<h4><a href=\"http:\/\/carleton.ca\/facts\/?p=3701\" target=\"_blank\" rel=\"noopener noreferrer\">Click Here for more FAQs &#8230;<\/a><\/h4>\n<p><\/p>\n<h2>eShop Documentation<\/h2>\n<ul>\n<li><strong>User Guide:<\/strong> <a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/2025.06.eShopUserGuide.pdf\" target=\"_blank\" rel=\"noopener\">eShop User Guide (June 2025)\u00a0<\/a><\/li>\n<\/ul>\n<h2>System Training<\/h2>\n<p>Email a request for one on one training to <a href=\"&#x6d;&#x61;&#105;&#108;to&#x3a;&#x65;&#x73;&#104;op&#x40;&#x63;&#x61;&#114;&#108;e&#x74;&#x6f;&#x6e;&#46;&#99;a\" target=\"_blank\" rel=\"noopener noreferrer\">&#101;&#x73;&#x68;&#111;&#x70;&#x40;c&#x61;&#x72;l&#101;&#x74;o&#110;&#x2e;c&#97;.<\/a><\/p>\n<p><\/p>\n<h2>How-To Sheets<\/h2>\n<h4>Getting Started Series<\/h4>\n<table style=\"width: 68.4%; height: 238px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><strong>Topic<\/strong><\/td>\n<td style=\"width: 8.40652%; height: 23px;\"><strong>Role<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/SigningIntoEshop.pdf\" target=\"_blank\" rel=\"noopener\">Signing into eShop for the first time: profile &amp; default address<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/02.2021.07.22.AccessingFunding-Sources.FINAL_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Default index and activity code pick lists<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/03.2022.11.01.Shopping.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Searching for products &amp; saving your favourites<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 90.7152%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/CustomizeDocumentSearch.pdf\" target=\"_blank\" rel=\"noopener\">Customize your document search<\/a><\/td>\n<td style=\"width: 8.40652%;\"><\/td>\n<\/tr>\n<tr style=\"height: 30px;\">\n<td style=\"width: 90.7152%; height: 30px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/IndependentContractors.pdf\" target=\"_blank\" rel=\"noopener\">Establishing eShop Contracts for Independent Contractors<\/a><\/td>\n<td style=\"width: 8.40652%; height: 30px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/CheqReq.pdf\" target=\"_blank\" rel=\"noopener\">Cheque requisition forms for payment to vendors &amp; independent contractors<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/PurchaseReq.pdf\" target=\"_blank\" rel=\"noopener\">Purchase requisition forms<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 90.7152%; height: 24px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/Honorarium.pdf\" target=\"_blank\" rel=\"noopener\">Honorarium forms<\/a><\/td>\n<td style=\"width: 8.40652%; height: 24px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/CheckingOut.pdf\" target=\"_blank\" rel=\"noopener\">Checking out<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 90.7152%; height: 23px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/ReceiptingPurchaseOrders.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Receipting your purchase order<\/a><\/td>\n<td style=\"width: 8.40652%; height: 23px;\">Anyone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<td>*note that <strong>requisitions<\/strong> are what carts become once they have been &#8216;checked out&#8217; and sent on for approval.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/p>\n<h4>Approval Series<\/h4>\n<table style=\"width: 68.4184%;\">\n<tbody>\n<tr style=\"height: 48px;\">\n<td style=\"height: 48px; width: 87.5528%;\"><strong>Topic<\/strong><\/td>\n<td style=\"height: 48px; width: 28.4531%;\"><strong>Role<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 87.5528%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/09.2022.11.29.PendingApprovalsEmail.FINAL_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Accessing Your Pending eShop Approvals from Email<\/a><\/td>\n<td style=\"height: 24px; width: 28.4531%;\">Approvers<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 87.5528%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/10.2022.12.29.PendingApprovalsEshop.FINAL_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Accessing Your Pending eShop Approvals Through eShop<\/a><\/td>\n<td style=\"height: 24px; width: 28.4531%;\">Approvers<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 87.5528%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/11.2022.11.02.ReviewingAndApproving.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Reviewing, Editing and Approving\/Returning\/Rejecting Pending Requisitions<\/a><\/td>\n<td style=\"height: 24px; width: 28.4531%;\">Approvers<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<td>*note that <strong>requisitions<\/strong> are what carts become once they have been &#8216;checked out&#8217; and sent on for approval.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Advanced Series<\/h4>\n<table style=\"width: 68.8139%; height: 144px;\">\n<tbody>\n<tr style=\"height: 24.1px;\">\n<td style=\"height: 24px; width: 52.281%;\"><strong>Topic<\/strong><\/td>\n<td style=\"height: 24px; width: 7.12614%;\"><strong>Role<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 52.281%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/12.2022.01.17.Slit-funding.FINAL_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Split Funding<\/a><\/td>\n<td style=\"height: 24px; width: 7.12614%;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 52.281%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/13.21.01.31.AssigningCarts.FINAL_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Assigning Carts<\/a><\/td>\n<td style=\"height: 24px; width: 7.12614%;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px; width: 52.281%;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/2023.05.17.DocumentSearch.DeterminingPaid.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Searching Documents &amp; Determining Whether an Invoice has been Paid<\/a><\/td>\n<td style=\"height: 24px; width: 7.12614%;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 52.281%; height: 24px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/2023.05.17.DocumentSearchWorkflowStatus.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Searching Documents &amp; Determining Workflow Status<\/a><\/td>\n<td style=\"width: 7.12614%; height: 24px;\">Anyone<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 52.281%; height: 24px;\"><a href=\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/2023.07.07.AssignedCartsWhenAway.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Assigning a Substitute to Receive Your Assigned Carts<\/a><\/td>\n<td style=\"width: 7.12614%; height: 24px;\">Anyone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>We are committed to offering a wide variety of tools, support and training to help you get started with eShop.\u00a0 On this page you will find a user guide, how-to sheet and FAQs. To gain access to eShop: Through FAAM in 杏吧原创 Central (https:\/\/carleton.ca\/facts\/faam\/) To log into eShop: www.carleton.ca\/eshop Questions? Email &#101;&#x73;&#104;&#x6f;&#112;&#x40;&#99;&#x61;&#114;&#x6c;&#101;&#x74;&#111;&#x6e;&#46;&#x63;&#97; or book a [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eShop Tools, Support and Training<\/title>\n<meta name=\"description\" content=\"杏吧原创 University&#039;s Financial Services&#039; FACTS program: eShop Tools, Support and Training\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/facts\/eshop\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/facts\/eshop\/\",\"url\":\"https:\/\/carleton.ca\/facts\/eshop\/\",\"name\":\"eShop Tools, Support and Training\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/facts\/#website\"},\"datePublished\":\"2015-08-17T17:38:59+00:00\",\"dateModified\":\"2026-02-09T19:31:36+00:00\",\"description\":\"杏吧原创 University's Financial Services' FACTS program: eShop Tools, Support and Training\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/facts\/eshop\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/facts\/eshop\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/facts\/eshop\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/facts\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"eShop Tools, Support and Training\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carleton.ca\/facts\/#website\",\"url\":\"https:\/\/carleton.ca\/facts\/\",\"name\":\"Financial Administration Community Training &amp; 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