{"id":10381,"date":"2024-07-16T10:08:20","date_gmt":"2024-07-16T14:08:20","guid":{"rendered":"https:\/\/carleton.ca\/csas\/?page_id=10381"},"modified":"2026-03-19T09:14:56","modified_gmt":"2026-03-19T13:14:56","slug":"one-on-one-appointments","status":"publish","type":"page","link":"https:\/\/carleton.ca\/csas\/support\/one-on-one-appointments\/","title":{"rendered":"One-on-One Appointments"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 py-24 md:py-28 lg:py-36 xl:py-48\" style=\"background-image: url(https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/grad2.jpg); background-position: 50% 50%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        One-on-One Appointments\n                    <\/h1>\n                \n                            <\/header>\n        <\/div>\n\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n\n\n\n<div class=\"w-full max-w-xl mx-auto overflow-hidden bg-white rounded-lg shadow-lg cu-stackedlist cu-component not-contained not-prose\">\n    <h2 class=\"px-6 py-4 text-base font-semibold border-b rounded-t-lg md:text-xl bg-gray-50 text-cu-black-800\">\n        Table of Contents\n    <\/h2>\n    <div class=\"grid cu-scrollto cu-stackedlist--toc cu-stackedlist--1 md:grid-cols-1\">\n            <div class=\"space-y-1\">\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        1.\n                    <\/span>\n\n                    <a href=\"#winter-2026\" class=\"font-medium hover:underline\">\n                        Winter 2026\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        2.\n                    <\/span>\n\n                    <a href=\"#booking-instructions\" class=\"font-medium hover:underline\">\n                        Booking Instructions\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div>\n\n\n\n<h2 id=\"winter-2026\" class=\"wp-block-heading\">Winter 2026<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What: <\/strong>Learning and Writing Sessions (up to 50 minutes)<\/li>\n\n\n\n<li><strong>When:<\/strong> Monday &#8211; Friday; 9am &#8211; 4pm<\/li>\n\n\n\n<li><strong>Where: <\/strong>In-person (CSAS 4th floor of ML) or virtual<\/li>\n\n\n\n<li><strong>How:<\/strong> Follow the booking instructions below \u2193<\/li>\n<\/ul>\n\n\n\n<h2 id=\"booking-instructions\" class=\"wp-block-heading\">Booking Instructions<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-book-a-one-on-one-appointment\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I book a one-on-one appointment?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-book-a-one-on-one-appointment\">\n            \n\n<p>Login to <a href=\"https:\/\/mysuccess.carleton.ca\/login\/studentLogin.htm\" target=\"_blank\" rel=\"noreferrer noopener\">MySuccess<\/a><\/p>\n\n\n\n<p>Click on the <strong class=\"myprefix-text-bold\">three bars on the top left corner<\/strong> of MySuccess to open the navigation bar<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"273\" src=\"https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/step-1.png\" alt=\"step 1\" class=\"wp-image-11389\" style=\"width:500px\"\/><\/figure>\n\n\n\n<p>Scroll down to <strong class=\"myprefix-text-bold\">Centre for Student Academic Support (CSAS)<\/strong><\/p>\n\n\n\n<p>Click the downward arrow followed by <strong class=\"myprefix-text-bold\">Appointments<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"311\" height=\"524\" src=\"https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-2.png\" alt=\"Step 2\" class=\"wp-image-11390\" style=\"width:500px\"\/><\/figure>\n\n\n\n<p>Select <strong class=\"myprefix-text-bold\">Book by Appointment Type<\/strong> and choose a date and timeslot that works best for you<\/p>\n\n\n\n<p>After you have booked a session, you will receive a confirmation email with details regarding your appointment<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"778\" height=\"686\" src=\"https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-3.png\" alt=\"Step 3\" class=\"wp-image-11391\" style=\"width:500px\" srcset=\"https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-3.png 778w, https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-3-512x451.png 512w, https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-3-320x282.png 320w, https:\/\/carleton.ca\/csas\/wp-content\/uploads\/sites\/123\/2025\/07\/Step-3-768x677.png 768w\" sizes=\"auto, (max-width: 778px) 100vw, 778px\" \/><\/figure>\n\n\n\n<p><strong>Please note: <\/strong>If a student is<strong> more than 15 minutes late<\/strong>, their session will be marked&nbsp;as a <strong>no-show.<\/strong> Please note that after&nbsp;<strong>three no-shows<\/strong>, students will no longer be able to make any further appointments, and will need to contact <a href=\"mailto:csas@carleton.ca\">csas@carleton.ca<\/a>. To avoid this, please ensure that you cancel your session at least 24 hours in advance if you are unable to attend.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-cancel-a-one-on-one-appointment\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I cancel a one-on-one appointment?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-cancel-a-one-on-one-appointment\">\n            \n\n<ol class=\"wp-block-list\">\n<li>Login to <a href=\"https:\/\/mysuccess.carleton.ca\/login\/studentLogin.htm\">MySuccess<\/a><\/li>\n\n\n\n<li>Select the downward arrow beside the <strong>Centre for Student Academic Support<\/strong> on the left-hand navigation bar, followed by <strong class=\"myprefix-text-bold\">Appointments<\/strong><\/li>\n\n\n\n<li>Click on <strong>Booked Appointments<\/strong><\/li>\n\n\n\n<li>Select <strong>View Appointment <\/strong>on the appointment you want to cancel<\/li>\n\n\n\n<li>Click the red <strong>Cancel<\/strong> button and select a reason for the cancellation.<\/li>\n\n\n\n<li>Click on <strong>Commit Cancellation<\/strong><\/li>\n<\/ol>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p>If you have any questions, please do not hesitate to email us at <a href=\"mailto:csas@carleton.ca\">csas@carleton.ca<\/a>.<\/p>\n\n\n\n<p><a href=\"#Top\">Back To Top of Page<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Winter 2026 Booking Instructions If you have any questions, please do not hesitate to email us at csas@carleton.ca. Back To Top of Page<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":10436,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-10381","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/pages\/10381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/comments?post=10381"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/pages\/10381\/revisions"}],"predecessor-version":[{"id":11619,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/pages\/10381\/revisions\/11619"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/pages\/10436"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/media?parent=10381"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/csas\/wp-json\/wp\/v2\/cu_page_type?post=10381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}