{"id":930,"date":"2022-08-26T10:39:15","date_gmt":"2022-08-26T14:39:15","guid":{"rendered":"https:\/\/carleton.ca\/brightspace\/?p=930"},"modified":"2022-08-19T10:42:29","modified_gmt":"2022-08-19T14:42:29","slug":"brightspace-student-update-support-for-the-fall","status":"publish","type":"post","link":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/","title":{"rendered":"Brightspace Student Update: Support for the Fall"},"content":{"rendered":"<p><span data-contrast=\"none\">As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Visit the <\/span><\/b><a href=\"https:\/\/carleton.ca\/brightspace\/students\/\"><b><span data-contrast=\"none\">Brightspace Student Support website<\/span><\/b><\/a><b><span data-contrast=\"none\">:<\/span><\/b><span data-contrast=\"none\">\u202fThis resource is available directly within your course under the Help menu in the Brightspace navbar. On the site, you can find instructions for basic course tasks, such as changing notification settings, using the Brightspace Pulse app, submitting assignments and viewing grades. The site is a great starting point for technical questions.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Check out the <\/span><\/b><a href=\"https:\/\/mediaspace.carleton.ca\/category\/杏吧原创+University+Galleries%3EBrightspace%3EBrightspace+for+Students\/204479823\" target=\"_blank\" rel=\"noopener noreferrer\"><b><span data-contrast=\"none\">Brightspace Student channel in Mediaspace<\/span><\/b><\/a><b><span data-contrast=\"none\">:<\/span><\/b><span data-contrast=\"none\">\u202fHere you\u2019ll find a short video tour of Brightspace and demonstrations of how to complete a quiz and how to submit assignments, among other things.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Reach out for support<\/span><\/b><span data-contrast=\"none\">: If you have any questions about Brightspace, D2L <\/span><a href=\"https:\/\/community.brightspace.com\/support\/s\/contactsupport\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">provides\u202fon-demand\u202ftechnical support<\/span><\/a> <span data-contrast=\"none\">24 hours a day, seven days a week, 365 days a year via email, chat and phone. <\/span><span data-contrast=\"none\">For assistance with email, network or login issues, please contact the\u202f<\/span><a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">ITS Service Desk.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"none\">Single Sign On for Brightspace and Other Tools<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Did you know you can use your My杏吧原创One credentials to login to Brightspace, Zoom, Poll Everywhere and Kaltura Mediaspace? All of 杏吧原创&#8217;s educational technologies use single sign on. This means you only have to login once with your MC1 credentials to access all your key learning tools!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Brightspace FAQs<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">If you\u2019re looking for support, you might find an answer to your question below. We\u2019ve compiled some of the most common Brightspace questions students ask at the start of term.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Why can\u2019t I see my course in Brightspace<\/span><\/b><span data-contrast=\"none\">?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">If you\u2019ve logged into Brightspace and your course is not showing up, there may be a few reasons: Your registration may not be processed, the course may not be active or it may not have started yet. <\/span><a href=\"https:\/\/carleton.ca\/brightspace\/students\/course-visibility-in-brightspace\/\"><span data-contrast=\"none\">Learn more about course visibility here<\/span><\/a><span data-contrast=\"none\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Why am I getting an error message when using BigBlueButton or H5P?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">If you are experiencing issues when using BigBlueButton or H5P in Brightspace, we recommend <\/span><a href=\"https:\/\/carleton.ca\/brightspace\/students\/enabling-cookies\/\"><span data-contrast=\"none\">enabling cookies in your web browser.<\/span><\/a><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Why am I getting so many course notifications?\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">By default, students receive regular notifications for their course, such as notifications for announcements and new grades. You can <\/span><a href=\"https:\/\/carleton.ca\/brightspace\/students\/customizing-notification-settings\/\"><span data-contrast=\"none\">customize your notifications<\/span><\/a><span data-contrast=\"none\"> to best suit your needs.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:\u00a0 Visit the Brightspace Student Support website:\u202fThis resource is available directly within your course under the Help menu in the Brightspace navbar. On the site, you can find instructions for basic course tasks, such as [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Brightspace Student Update: Support for the Fall - Brightspace<\/title>\n<meta name=\"description\" content=\"As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:\u00a0 Visit the Brightspace\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"christinaspence\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/\",\"url\":\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/\",\"name\":\"Brightspace Student Update: Support for the Fall - Brightspace\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/brightspace\/#website\"},\"datePublished\":\"2022-08-26T14:39:15+00:00\",\"dateModified\":\"2022-08-19T14:42:29+00:00\",\"author\":{\"@id\":\"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/e787b46694227e2e164813c79edc3f2a\"},\"description\":\"As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:\u00a0 Visit the Brightspace\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/brightspace\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\/\/carleton.ca\/brightspace\/category\/news\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Brightspace Student Update: Support for the Fall\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carleton.ca\/brightspace\/#website\",\"url\":\"https:\/\/carleton.ca\/brightspace\/\",\"name\":\"Brightspace\",\"description\":\"杏吧原创 University\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/carleton.ca\/brightspace\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/e787b46694227e2e164813c79edc3f2a\",\"name\":\"christinaspence\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a79f71f4b33a3033a8edfab75f3f927e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a79f71f4b33a3033a8edfab75f3f927e?s=96&d=mm&r=g\",\"caption\":\"christinaspence\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Brightspace Student Update: Support for the Fall - Brightspace","description":"As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:\u00a0 Visit the Brightspace","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/","twitter_misc":{"Written by":"christinaspence","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/","url":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/","name":"Brightspace Student Update: Support for the Fall - Brightspace","isPartOf":{"@id":"https:\/\/carleton.ca\/brightspace\/#website"},"datePublished":"2022-08-26T14:39:15+00:00","dateModified":"2022-08-19T14:42:29+00:00","author":{"@id":"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/e787b46694227e2e164813c79edc3f2a"},"description":"As the fall term gets underway, remember that there are a variety of resources available to help you navigate D2L Brightspace:\u00a0 Visit the Brightspace","breadcrumb":{"@id":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carleton.ca\/brightspace\/2022\/brightspace-student-update-support-for-the-fall\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carleton.ca\/brightspace\/"},{"@type":"ListItem","position":2,"name":"News","item":"https:\/\/carleton.ca\/brightspace\/category\/news\/"},{"@type":"ListItem","position":3,"name":"Brightspace Student Update: Support for the Fall"}]},{"@type":"WebSite","@id":"https:\/\/carleton.ca\/brightspace\/#website","url":"https:\/\/carleton.ca\/brightspace\/","name":"Brightspace","description":"杏吧原创 University","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carleton.ca\/brightspace\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/e787b46694227e2e164813c79edc3f2a","name":"christinaspence","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/carleton.ca\/brightspace\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a79f71f4b33a3033a8edfab75f3f927e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a79f71f4b33a3033a8edfab75f3f927e?s=96&d=mm&r=g","caption":"christinaspence"}}]}},"acf":{"Post Thumbnail Icon":"","Post Thumbnail":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/posts\/930"}],"collection":[{"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":2,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/posts\/930\/revisions"}],"predecessor-version":[{"id":932,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/posts\/930\/revisions\/932"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/media?parent=930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/categories?post=930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carleton.ca\/brightspace\/wp-json\/wp\/v2\/tags?post=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}