{"id":12,"date":"2025-03-25T15:52:46","date_gmt":"2025-03-25T19:52:46","guid":{"rendered":"https:\/\/carleton.ca\/ai\/?page_id=12"},"modified":"2025-07-04T09:24:08","modified_gmt":"2025-07-04T13:24:08","slug":"get-help","status":"publish","type":"page","link":"https:\/\/carleton.ca\/ai\/get-help\/","title":{"rendered":"Get Help"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-7xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-7xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 52%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Get Help\n                    <\/h1>\n                \n                                \n                                    \n\n<p>AI is always changing, learning and growing. If you have questions, please reach out using one of the methods below.<\/p>\n\n\n\n<p>At ÐÓ°ÉÔ­´´, the responsibility for AI initiatives is collaboratively managed by Teaching and Learning Services (TLS), Information Technology Services (ITS),  the MacOdrum Library, and the Office of the Vice-President (Research and International).<\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n                    <div class=\"cu-textmedia-bgimg flex-1 rounded-xl bg-no-repeat bg-cover \" style=\"background-image: url(https:\/\/carleton.ca\/ai\/wp-content\/uploads\/sites\/106\/2025\/05\/lightbulb-Large-768x512.jpeg); background-position: 50% 46%; transform: scale(1);\"><\/div>\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    <div class=\"grid gap-6 mx-auto my-6 cu-column md:gap-10 md:grid-cols-2 md:my-10 first:mt-0\">\n        \n<div class=\"cu-column-content\">\n    \n\n<h2 id=\"technical-and-general-questions\" class=\"wp-block-heading\">Technical and General Questions<\/h2>\n\n\n\n<p>Contact ITS for AI-related technical questions, licensing and general inquiries.<\/p>\n\n\n<\/div>\n\n\n<div class=\"cu-column-content\">\n    \n\n<h2 id=\"teaching-and-learning-questions\" class=\"wp-block-heading\">Teaching and Learning Questions<\/h2>\n\n\n\n<p>Contact TLS for AI-related teaching and learning questions.<\/p>\n\n\n<\/div>\n\n\n<div class=\"cu-column-content\">\n    \n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/carleton.ca\/its\/customerportal\/\">Submit Ticket to ITS Customer Portal<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n<div class=\"cu-column-content\">\n    \n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/822\">Submit Ticket to TLS Support Portal<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n    <\/div>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[14],"class_list":["post-12","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":487,"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/pages\/12\/revisions\/487"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/media?parent=12"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/ai\/wp-json\/wp\/v2\/cu_page_type?post=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}